1 - 19 of 19 results

  1. Log on to the FDA WebTrader user interface

    WebTrader | Also available in: 5.12.0,

    UpdatedSeptember 22, 2017 1:45 pm

    Publication: Interchange 5.12 FDA WebTrader User Guide

    Prerequisites Internet connection – You may encounter a firewall issue with some WebTrader partners. For WebTrader it does not matter whether a browser user connects to the server through a dial-up connection or a persistent Internet connection. However, firewalls can

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  2. Organization of the FDA WebTrader interface

    WebTrader | Also available in: 5.12.0,

    UpdatedSeptember 22, 2017 1:45 pm

    Publication: Interchange 5.12 FDA WebTrader User Guide

    The WebTrader FDA user interface is organized in three main pages: My FDA submissions Work in this page to track the documents that you have submitted to FDA ESG. See View submission records . Send Document Work in this page

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  3. Send documents

    WebTrader | Also available in: 5.12.0,

    UpdatedSeptember 22, 2017 1:44 pm

    Publication: Interchange 5.12 WebTrader User Guide

    To send a document from your computer or local network to a WebTrader partner: From the navigation panel select Send document . The interface opens the Send documents page. In the Select recipients section, click To... to open the Select

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  4. View submission records

    WebTrader | Also available in: 5.12.0,

    UpdatedSeptember 22, 2017 1:45 pm

    Publication: Interchange 5.12 FDA WebTrader User Guide

    The documents that you send from the FDA WebTrader interface are stored on your FDA administrator’s network as well as on your own computer, and are available for viewing at any time (until you decide to permanently delete them). View

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  5. View submission error messages

    WebTrader | Also available in: 5.12.0,

    UpdatedSeptember 22, 2017 1:45 pm

    Publication: Interchange 5.12 FDA WebTrader User Guide

    If you submitted a document, but the delivery failed for a technical reason (for example, incorrect security configuration), you may receive a error message describing the failure. To view returned messages, on the My FDA submissions page, click Other documents

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  6. Interface display error messages

    WebTrader | Also available in: 5.12.0,

    UpdatedSeptember 22, 2017 1:45 pm

    Publication: Interchange 5.12 FDA WebTrader User Guide

    The following types of error messages may be displayed in the My FDA submissions page. Too many messages in backup folder If you send large numbers of documents, you may fill your document storage folder so that no more documents

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  7. Change your user password

    WebTrader | Also available in: 5.12.0,

    UpdatedSeptember 22, 2017 1:44 pm

    Publication: Interchange 5.12 WebTrader User Guide

    Note Depending on your WebTrader sponsor's server configuration, you may not require a password to log on to the WebTrader user interface. If this is your case, then you cannot view the pages described in this procedure. The first time

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  8. Change your FDA WebTrader user information

    WebTrader | Also available in: 5.12.0,

    UpdatedSeptember 22, 2017 1:45 pm

    Publication: Interchange 5.12 FDA WebTrader User Guide

    As a FDA WebTrader user, you can view or change some of the information associated with your user account. Log on to a WebTrader session on your browser, using your user name and password. When the session opens, click on

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  9. About the WebTrader user interface

    WebTrader | Also available in: 5.12.0,

    UpdatedSeptember 22, 2017 1:44 pm

    Publication: Interchange 5.12 WebTrader User Guide

    The WebTrader user interface is a web browser based tool that you use to exchange files with other organizations. Once you log on to the user interface, you can send and receive documents, and manage copies of these exchanges. For

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  10. Log on to the WebTrader interface

    WebTrader | Also available in: 5.12.0,

    UpdatedSeptember 22, 2017 1:44 pm

    Publication: Interchange 5.12 WebTrader User Guide

    Prerequisites Internet connection – You may encounter a firewall issue with some WebTrader partners. For WebTrader it does not matter whether a browser user connects to the server through a dial-up connection or a persistent Internet connection. However, firewalls can

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  11. Manage your documents

    WebTrader | Also available in: 5.12.0,

    UpdatedSeptember 22, 2017 1:44 pm

    Publication: Interchange 5.12 WebTrader User Guide

    How documents are organized The documents that you send and receive using the WebTrader interface are stored on your WebTrader sponsor's server. These documents are available to you for viewing and managing at any time, until you decide to permanently

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  12. View documents

    WebTrader | Also available in: 5.12.0,

    UpdatedSeptember 22, 2017 1:44 pm

    Publication: Interchange 5.12 WebTrader User Guide

    The documents that you send and receive using the WebTrader interface are stored on your sponsor's server and are available for viewing at any time (until you decide to permanently delete them). View lists of documents in a folder When

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  13. Add, delete, rename document folders

    WebTrader | Also available in: 5.12.0,

    UpdatedSeptember 22, 2017 1:44 pm

    Publication: Interchange 5.12 WebTrader User Guide

    The first time you open a WebTrader user interface session you have three folders for holding documents: Inbox Sent Trash You can add additional folders to arrange and archive the documents you send and receive. You can rename and delete

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  14. Move documents between folders

    WebTrader | Also available in: 5.12.0,

    UpdatedSeptember 22, 2017 1:44 pm

    Publication: Interchange 5.12 WebTrader User Guide

    To move a document from one folder to another: Click any folder in the left panel to select it. In the left panel folder view, click the selection boxes next to one or more document names to select them. From

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  15. Download a document to your computer

    WebTrader | Also available in: 5.12.0,

    UpdatedSeptember 22, 2017 1:44 pm

    Publication: Interchange 5.12 WebTrader User Guide

    All of the documents that you send, receive and delete appear in the folders of your WebTrader interface, until you permanently delete them. The presence of a document in your WebTrader interface folders indicates that a copy of the document

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  16. Delete a document

    WebTrader | Also available in: 5.12.0,

    UpdatedSeptember 22, 2017 1:44 pm

    Publication: Interchange 5.12 WebTrader User Guide

    To delete a document from your WebTrader sponsor server: Move the document to the Trash folder. For information on moving documents, see Move documents between folders . Select the Trash folder to display the contents in the right pane. Select

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  17. Change your WebTrader user information

    WebTrader | Also available in: 5.12.0,

    UpdatedSeptember 22, 2017 1:44 pm

    Publication: Interchange 5.12 WebTrader User Guide

    As a WebTrader user, you can view or change some of the information associated with your user account. Log on to a WebTrader session on your browser, using your user name and password. When the session opens, click on your

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  18. WebTrader self registration

    WebTrader | Also available in: 5.12.0,

    UpdatedSeptember 22, 2017 1:44 pm

    Publication: Interchange 5.12 WebTrader User Guide

    A WebTrader sponsor may have provided you with information that enables you to self register as a member of the sponsor WebTrader community. If this is the case, you can use the information to access the self-registration wizard and create

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  19. Troubleshooting

    WebTrader | Also available in: 5.12.0,

    UpdatedSeptember 22, 2017 1:44 pm

    Publication: Interchange 5.12 WebTrader User Guide

    The troubleshooting tips in this section are technical in nature, and may require the assistance of your network or WebTrader administrator. Browser security warnings and feature blocking Known Chrome browser limitation Unlimited strength JCE policy download issues Java cache issues

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