Amplify Platform Management Save PDF Selected topic Selected topic and subtopics All content Managing organizations 12 minute read You can do the following in the Amplify platform as an administrator: View details about your organization Manage the users and service accounts who have access to the Amplify Services Manage the applications created by organization users Configure Identity Providers These functions are available through the Organization tab. To access the Organization tab, sign in to the Amplify platform and select Organization from the User dropdown menu. Organization left navigation To manage your organization information, select Organization from the User menu. The left navigation includes the following tabs: Organization Teams Users Service Accounts Usage Environments (you must be an administrator) Marketplace (you must be an administrator) Settings (you must be an administrator) Activity Managing an organization The Organization tab enables you to select and update the organization name. It also provides detailed organization and subscription information. To update an organization name: Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Organization tab from the left navigation. Select the organization from the Organization dropdown menu. Select the Actions (…) menu at the upper right-hand side of the Organization page. Select Edit from the Actions menu. Enter the desired organization name in the Name field. Click Save. Managing users The Users tab enables you to view and manage users of the selected organization. Invite a user to your organization If you are an organization admin, you can add users to an organization. Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Users tab from the left navigation. If you’re a user of multiple organizations, select the organization you want to view from the Users dropdown menu. Click the User button in the upper-right corner. Enter the user’s email address. Select the user’s roles from the Org Roles dropdown menu. One platform role and zero, one or more service roles can be selected. Administrators can manage all users and applications in the organization. In the Teams list, select the teams, if any, to which the user should be added. Select the role the new organization member will fulfill on their assigned team from the Roles dropdown menu. Click Save. An email invitation is sent to the user, providing a link to confirm their membership. View and modify a user’s role or access After you create or add a users to your organization, you can view and modify the user’s access rights or role. Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Users tab from the left navigation. If you’re a user of multiple organizations, select the organization you want to view from the Users dropdown menu. If an Identity Provider is configured for the organization, an Identity Provider dropdown menu is provided. Select a different Identity Provider or no restriction (do not require authenticating with a configured Identity Provider) from the Identity Provider dropdown menu. To change a user’s role, select a different role or additional roles from the Role dropdown menu. Note that the Role dropdown menu selections are sorted by product roles. Administrators can manage all users and applications in the organization. All other user roles can view only applications to which they belong. To remove a selected user from the organization, select the Actions menu (…), and select Remove User and then confirm the removal. To view a user’s team assignments, select the Actions icon, and select View Teams. Refer to Managing teams. The user’s last login is displayed in the Last Login column, and their current multi-factor authentication status is shown in the MFA column. For more information on multi-factor authentication, refer to Manage multi-factor authentication. Managing service accounts The Service Accounts tab enables you to view and manage service accounts of the selected organization. Add a service account If you are an organization admin, you can add new service accounts to an organization. Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Service Accounts tab from the left navigation. If you’re a user of multiple organizations, select the organization you want to view from the Service Account dropdown menu. Click the + Service Account button in the upper-right corner. Enter the service account name and optionally add a description. (Optional) Select the service account’s roles from the Org Roles dropdown menu. One or more service roles can be selected. Administrators can manage all users and applications in the organization. In the Authentication section, select one of the following authentication methods to authenticate the service account. Client Certificate - Select this method to use a provided certificate or a Platform-generated certificate. Select Provide public key to use your own certificate, and then upload your public key for your certificate. Select Platform-generated key pair to use a Platform-generated certificate. Certificates generated by the Platform use 2048-bit RSA encryption. When you click Save, a modal dialog appears explaining that a certificate pair for the service account has been generated and you must download the generated private key to store securely. Client Secret - Select this method to use a provided client secret or a Platform-generated secret. When you click Save, a modal dialog appears allowing you to view or copy the client secret to store securely. (Optional) In the Teams list, select the teams, if any, to which the service account should be added. Select the role the new organization service account will fulfill on their assigned team from the Roles dropdown menu. Click Save. View and modify a service account’s role or access After you create or add a user to your organization, you can view and modify the service account’s access or role. Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Service Accounts tab from the left navigation. If you’re a user of multiple organizations, select the organization you want to view from the Service Accounts dropdown menu. To view the service account details, select a service account from the list. The details page appears. To edit the service account, select the Actions menu (…), and select Edit. To change the service account name, type a new name. When you change the service account name, the client ID is changed, and the existing client ID is no longer valid. These changes need to be applied anywhere this service account is used. If not, the service account will cease to function. To change the authentication credentials, provide a new public key or client secret or generate a new key pair or client secret. If you change these values, the existing values are no longer valid. These changes need to be applied anywhere this service account is used. If not, the service account will cease to function. Note The service account Authentication method cannot be changed. To change a service account’s role, select a different role from the Team Roles dropdown menu. Administrators can manage all users and applications in the organization. All other user roles can view only applications to which they belong. To download the service account authentication profile in JSON format, select the Actions menu (…), and select Download JSON File (available for Client Certificate authentication method). To remove a selected service account from the organization, select the Actions menu (…), and select Delete and then confirm the deletion. To view a service account’s team assignments, select the Actions menu (…) and select View Teams. Refer to Managing teams. Managing teams The Teams tab enables you to view and manage teams, their members and their assigned applications. Add a new team To add a team: Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Teams tab from the left navigation. If you’re a member of multiple organizations, select the organization you want to view from the Teams dropdown menu. Click the *+Teams** button. Enter the team name in the Name field. (Optional) Provide a team description in the Description field. (Optional) Add team tags in the Tags field. Add members (users or service accounts) to the team by selecting team members from the Add Members list by clicking the + icons. Assign applications to the team by selecting applications from the Assign Applications list by clicking the + icons. Click Save. Edit a team To edit an existing team: Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Teams tab from the left navigation. If you’re a member of multiple organizations, select the organization you want to view from the Teams dropdown menu. Select the Actions (…) menu associated with the team to edit. Select Edit. Make the necessary changes to the selected team. For additional information, refer to Add a new team. Click Save. Set a team as default To set a team as default: Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Teams tab from the left navigation. If you’re a member of multiple organizations, select the organization you want to view from the Teams dropdown menu. Select the Actions (…) menu icon associated with the team to edit. Select Set as Default. Confirm setting the selected team as the default team by clicking Continue in the confirmation dialog. Remove a team To remove a team: Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Teams tab from the left navigation. If you’re a member of multiple organizations, select the organization you want to view from the Teams dropdown menu. Select the Actions (…) menu associated with the team to edit. Select Remove. (Optional) Select a team to which to transfer the team’s assigned apps. Confirm the removal of the deletion of the selected team, by entering the name of the team to delete permanently. Click I understand that this is a permanent and irreversible action. Continue. Viewing usage The Usage tab enables you to view the usage of allocated resources for the selected organization for the selected product or all products for the selected period. Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Usage tab from the left navigation. If you’re a member of multiple organizations, select the organization you want to view from the Usage dropdown menu. Select a month and year from the dropdown. You can select Show Environments. Refer to the Amplify Subscription Usage guide for details on configuring, reporting, and monitoring usage data for customer-managed on-premise Axway products that you use under subscription agreements. Selecting or creating environments for usage tracking The Environments tab is used for usage tracking. Refer to manual entry reporting in the Amplify Subscription Usage guide for details about how to select or create an environment for usage tracking. Managing Marketplace settings The Marketplace tab enables you to manage your Marketplace. Refer to the following sections in the Amplify Central guide. Marketplace settings Marketplace appearance Managing organization settings The Settings tab enables you to: Apply branding to the Amplify Platform navigation and selected views for the selected organization. Configure and manage entity providers for Amplify Platform authentication. Redact personal information and configure password policy rules to add to the default password requirements. Change the branding To apply branding to Amplify Platform per your organization’s branding requirements: Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Settings tab from the left navigation. The Branding page appears. If you’re a member of multiple organizations, select the organization you want to view from the Branding dropdown menu. Select your organization’s logo. The logo will be displayed at a maximum height of 45 pixels, and the logo file must be less than 100KB. Click Choose File. Select the logo file to upload. Once the logo file is selected, the Branding Preview will update to display the selected logo. To remove the selected icon file, click Remove. Select your catalog colors. As you select your catalog colors, the Branding Preview will update to display the selected colors. Select or enter the Header Left color. Select or enter the Header Right color. Select or enter the Tile Border color. Select or enter the Tile Border on Hover color. Click Save. Manage Identity Providers Click Identity Provider from the Organization menu to configure Identity Providers to use for user authentication with the Platform. Refer to the Configuring and Managing Identity Providers (IdPs) page for details. Manage security settings Click Security from the Organization menu to access organization security settings. Then, select the organization from the Organization dropdown menu to configure the following settings for the specified organization. Redact personal information Select the option to Redact Personal Information to redact email addresses within an organization where the user’s email address is displayed, except the Account view. The email address on the Account view is always redacted, whether the setting is enabled or disabled. By default, the setting is disabled. Configure password settings Administrators have the option to configure additional password settings to add to the default password requirements. Minimum Password Length - Minimum number of characters a password must contain. Password Complexity - Select the option to require at least one character of the following type to be included in the password, or select Advanced to specify the number of required characters. Lower case characters Upper case characters Special characters Digits Renewal period - Number of days after which a user must change their password. Not Recently Used - Number of times a unique password is required before a previously used password can be reused. Account Lock Out - Number of times a user can attempt to log in with an incorrect password before the account is locked. Viewing organization activities The Activity tab allows you to filter and see more details about each of the events for your organization. Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Activity tab from the left navigation. If you’re a member of multiple organizations, select the organization you want to view from the Activity dropdown menu. Filter your user events by: Date Range Filter - Filter the events by date and time. Last 3 months (or previous months in 3-month intervals) Last 30 days Last 7 days Last 24 hours Last 60 minutes Custom range All Event Types Filter - Filter the events by the event type: Note Mobile Backend Services and Runtime Services are deprecated and will be discontinued effective September 1, 2022. Org Events Team Events App Events Mobile Backend Services Events Runtime Services Events Search Box - Type keywords to search by event description or contents. Click to expand an event to view additional details. Troubleshooting Note I was recently promoted to Administrator, but I cannot see applications from other users Sign out of the Amplify Platform. Clear your browser’s cache. You may need to restart the browser. Sign back into the Amplify Platform. Last modified July 26, 2022: removed amplify subscription guide 1.0 (#91) (0d44bde) Related Links
Managing organizations 12 minute read You can do the following in the Amplify platform as an administrator: View details about your organization Manage the users and service accounts who have access to the Amplify Services Manage the applications created by organization users Configure Identity Providers These functions are available through the Organization tab. To access the Organization tab, sign in to the Amplify platform and select Organization from the User dropdown menu. Organization left navigation To manage your organization information, select Organization from the User menu. The left navigation includes the following tabs: Organization Teams Users Service Accounts Usage Environments (you must be an administrator) Marketplace (you must be an administrator) Settings (you must be an administrator) Activity Managing an organization The Organization tab enables you to select and update the organization name. It also provides detailed organization and subscription information. To update an organization name: Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Organization tab from the left navigation. Select the organization from the Organization dropdown menu. Select the Actions (…) menu at the upper right-hand side of the Organization page. Select Edit from the Actions menu. Enter the desired organization name in the Name field. Click Save. Managing users The Users tab enables you to view and manage users of the selected organization. Invite a user to your organization If you are an organization admin, you can add users to an organization. Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Users tab from the left navigation. If you’re a user of multiple organizations, select the organization you want to view from the Users dropdown menu. Click the User button in the upper-right corner. Enter the user’s email address. Select the user’s roles from the Org Roles dropdown menu. One platform role and zero, one or more service roles can be selected. Administrators can manage all users and applications in the organization. In the Teams list, select the teams, if any, to which the user should be added. Select the role the new organization member will fulfill on their assigned team from the Roles dropdown menu. Click Save. An email invitation is sent to the user, providing a link to confirm their membership. View and modify a user’s role or access After you create or add a users to your organization, you can view and modify the user’s access rights or role. Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Users tab from the left navigation. If you’re a user of multiple organizations, select the organization you want to view from the Users dropdown menu. If an Identity Provider is configured for the organization, an Identity Provider dropdown menu is provided. Select a different Identity Provider or no restriction (do not require authenticating with a configured Identity Provider) from the Identity Provider dropdown menu. To change a user’s role, select a different role or additional roles from the Role dropdown menu. Note that the Role dropdown menu selections are sorted by product roles. Administrators can manage all users and applications in the organization. All other user roles can view only applications to which they belong. To remove a selected user from the organization, select the Actions menu (…), and select Remove User and then confirm the removal. To view a user’s team assignments, select the Actions icon, and select View Teams. Refer to Managing teams. The user’s last login is displayed in the Last Login column, and their current multi-factor authentication status is shown in the MFA column. For more information on multi-factor authentication, refer to Manage multi-factor authentication. Managing service accounts The Service Accounts tab enables you to view and manage service accounts of the selected organization. Add a service account If you are an organization admin, you can add new service accounts to an organization. Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Service Accounts tab from the left navigation. If you’re a user of multiple organizations, select the organization you want to view from the Service Account dropdown menu. Click the + Service Account button in the upper-right corner. Enter the service account name and optionally add a description. (Optional) Select the service account’s roles from the Org Roles dropdown menu. One or more service roles can be selected. Administrators can manage all users and applications in the organization. In the Authentication section, select one of the following authentication methods to authenticate the service account. Client Certificate - Select this method to use a provided certificate or a Platform-generated certificate. Select Provide public key to use your own certificate, and then upload your public key for your certificate. Select Platform-generated key pair to use a Platform-generated certificate. Certificates generated by the Platform use 2048-bit RSA encryption. When you click Save, a modal dialog appears explaining that a certificate pair for the service account has been generated and you must download the generated private key to store securely. Client Secret - Select this method to use a provided client secret or a Platform-generated secret. When you click Save, a modal dialog appears allowing you to view or copy the client secret to store securely. (Optional) In the Teams list, select the teams, if any, to which the service account should be added. Select the role the new organization service account will fulfill on their assigned team from the Roles dropdown menu. Click Save. View and modify a service account’s role or access After you create or add a user to your organization, you can view and modify the service account’s access or role. Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Service Accounts tab from the left navigation. If you’re a user of multiple organizations, select the organization you want to view from the Service Accounts dropdown menu. To view the service account details, select a service account from the list. The details page appears. To edit the service account, select the Actions menu (…), and select Edit. To change the service account name, type a new name. When you change the service account name, the client ID is changed, and the existing client ID is no longer valid. These changes need to be applied anywhere this service account is used. If not, the service account will cease to function. To change the authentication credentials, provide a new public key or client secret or generate a new key pair or client secret. If you change these values, the existing values are no longer valid. These changes need to be applied anywhere this service account is used. If not, the service account will cease to function. Note The service account Authentication method cannot be changed. To change a service account’s role, select a different role from the Team Roles dropdown menu. Administrators can manage all users and applications in the organization. All other user roles can view only applications to which they belong. To download the service account authentication profile in JSON format, select the Actions menu (…), and select Download JSON File (available for Client Certificate authentication method). To remove a selected service account from the organization, select the Actions menu (…), and select Delete and then confirm the deletion. To view a service account’s team assignments, select the Actions menu (…) and select View Teams. Refer to Managing teams. Managing teams The Teams tab enables you to view and manage teams, their members and their assigned applications. Add a new team To add a team: Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Teams tab from the left navigation. If you’re a member of multiple organizations, select the organization you want to view from the Teams dropdown menu. Click the *+Teams** button. Enter the team name in the Name field. (Optional) Provide a team description in the Description field. (Optional) Add team tags in the Tags field. Add members (users or service accounts) to the team by selecting team members from the Add Members list by clicking the + icons. Assign applications to the team by selecting applications from the Assign Applications list by clicking the + icons. Click Save. Edit a team To edit an existing team: Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Teams tab from the left navigation. If you’re a member of multiple organizations, select the organization you want to view from the Teams dropdown menu. Select the Actions (…) menu associated with the team to edit. Select Edit. Make the necessary changes to the selected team. For additional information, refer to Add a new team. Click Save. Set a team as default To set a team as default: Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Teams tab from the left navigation. If you’re a member of multiple organizations, select the organization you want to view from the Teams dropdown menu. Select the Actions (…) menu icon associated with the team to edit. Select Set as Default. Confirm setting the selected team as the default team by clicking Continue in the confirmation dialog. Remove a team To remove a team: Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Teams tab from the left navigation. If you’re a member of multiple organizations, select the organization you want to view from the Teams dropdown menu. Select the Actions (…) menu associated with the team to edit. Select Remove. (Optional) Select a team to which to transfer the team’s assigned apps. Confirm the removal of the deletion of the selected team, by entering the name of the team to delete permanently. Click I understand that this is a permanent and irreversible action. Continue. Viewing usage The Usage tab enables you to view the usage of allocated resources for the selected organization for the selected product or all products for the selected period. Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Usage tab from the left navigation. If you’re a member of multiple organizations, select the organization you want to view from the Usage dropdown menu. Select a month and year from the dropdown. You can select Show Environments. Refer to the Amplify Subscription Usage guide for details on configuring, reporting, and monitoring usage data for customer-managed on-premise Axway products that you use under subscription agreements. Selecting or creating environments for usage tracking The Environments tab is used for usage tracking. Refer to manual entry reporting in the Amplify Subscription Usage guide for details about how to select or create an environment for usage tracking. Managing Marketplace settings The Marketplace tab enables you to manage your Marketplace. Refer to the following sections in the Amplify Central guide. Marketplace settings Marketplace appearance Managing organization settings The Settings tab enables you to: Apply branding to the Amplify Platform navigation and selected views for the selected organization. Configure and manage entity providers for Amplify Platform authentication. Redact personal information and configure password policy rules to add to the default password requirements. Change the branding To apply branding to Amplify Platform per your organization’s branding requirements: Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Settings tab from the left navigation. The Branding page appears. If you’re a member of multiple organizations, select the organization you want to view from the Branding dropdown menu. Select your organization’s logo. The logo will be displayed at a maximum height of 45 pixels, and the logo file must be less than 100KB. Click Choose File. Select the logo file to upload. Once the logo file is selected, the Branding Preview will update to display the selected logo. To remove the selected icon file, click Remove. Select your catalog colors. As you select your catalog colors, the Branding Preview will update to display the selected colors. Select or enter the Header Left color. Select or enter the Header Right color. Select or enter the Tile Border color. Select or enter the Tile Border on Hover color. Click Save. Manage Identity Providers Click Identity Provider from the Organization menu to configure Identity Providers to use for user authentication with the Platform. Refer to the Configuring and Managing Identity Providers (IdPs) page for details. Manage security settings Click Security from the Organization menu to access organization security settings. Then, select the organization from the Organization dropdown menu to configure the following settings for the specified organization. Redact personal information Select the option to Redact Personal Information to redact email addresses within an organization where the user’s email address is displayed, except the Account view. The email address on the Account view is always redacted, whether the setting is enabled or disabled. By default, the setting is disabled. Configure password settings Administrators have the option to configure additional password settings to add to the default password requirements. Minimum Password Length - Minimum number of characters a password must contain. Password Complexity - Select the option to require at least one character of the following type to be included in the password, or select Advanced to specify the number of required characters. Lower case characters Upper case characters Special characters Digits Renewal period - Number of days after which a user must change their password. Not Recently Used - Number of times a unique password is required before a previously used password can be reused. Account Lock Out - Number of times a user can attempt to log in with an incorrect password before the account is locked. Viewing organization activities The Activity tab allows you to filter and see more details about each of the events for your organization. Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Activity tab from the left navigation. If you’re a member of multiple organizations, select the organization you want to view from the Activity dropdown menu. Filter your user events by: Date Range Filter - Filter the events by date and time. Last 3 months (or previous months in 3-month intervals) Last 30 days Last 7 days Last 24 hours Last 60 minutes Custom range All Event Types Filter - Filter the events by the event type: Note Mobile Backend Services and Runtime Services are deprecated and will be discontinued effective September 1, 2022. Org Events Team Events App Events Mobile Backend Services Events Runtime Services Events Search Box - Type keywords to search by event description or contents. Click to expand an event to view additional details. Troubleshooting Note I was recently promoted to Administrator, but I cannot see applications from other users Sign out of the Amplify Platform. Clear your browser’s cache. You may need to restart the browser. Sign back into the Amplify Platform. Last modified July 26, 2022: removed amplify subscription guide 1.0 (#91) (0d44bde)
Managing organizations 12 minute read You can do the following in the Amplify platform as an administrator: View details about your organization Manage the users and service accounts who have access to the Amplify Services Manage the applications created by organization users Configure Identity Providers These functions are available through the Organization tab. To access the Organization tab, sign in to the Amplify platform and select Organization from the User dropdown menu. Organization left navigation To manage your organization information, select Organization from the User menu. The left navigation includes the following tabs: Organization Teams Users Service Accounts Usage Environments (you must be an administrator) Marketplace (you must be an administrator) Settings (you must be an administrator) Activity Managing an organization The Organization tab enables you to select and update the organization name. It also provides detailed organization and subscription information. To update an organization name: Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Organization tab from the left navigation. Select the organization from the Organization dropdown menu. Select the Actions (…) menu at the upper right-hand side of the Organization page. Select Edit from the Actions menu. Enter the desired organization name in the Name field. Click Save. Managing users The Users tab enables you to view and manage users of the selected organization. Invite a user to your organization If you are an organization admin, you can add users to an organization. Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Users tab from the left navigation. If you’re a user of multiple organizations, select the organization you want to view from the Users dropdown menu. Click the User button in the upper-right corner. Enter the user’s email address. Select the user’s roles from the Org Roles dropdown menu. One platform role and zero, one or more service roles can be selected. Administrators can manage all users and applications in the organization. In the Teams list, select the teams, if any, to which the user should be added. Select the role the new organization member will fulfill on their assigned team from the Roles dropdown menu. Click Save. An email invitation is sent to the user, providing a link to confirm their membership. View and modify a user’s role or access After you create or add a users to your organization, you can view and modify the user’s access rights or role. Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Users tab from the left navigation. If you’re a user of multiple organizations, select the organization you want to view from the Users dropdown menu. If an Identity Provider is configured for the organization, an Identity Provider dropdown menu is provided. Select a different Identity Provider or no restriction (do not require authenticating with a configured Identity Provider) from the Identity Provider dropdown menu. To change a user’s role, select a different role or additional roles from the Role dropdown menu. Note that the Role dropdown menu selections are sorted by product roles. Administrators can manage all users and applications in the organization. All other user roles can view only applications to which they belong. To remove a selected user from the organization, select the Actions menu (…), and select Remove User and then confirm the removal. To view a user’s team assignments, select the Actions icon, and select View Teams. Refer to Managing teams. The user’s last login is displayed in the Last Login column, and their current multi-factor authentication status is shown in the MFA column. For more information on multi-factor authentication, refer to Manage multi-factor authentication. Managing service accounts The Service Accounts tab enables you to view and manage service accounts of the selected organization. Add a service account If you are an organization admin, you can add new service accounts to an organization. Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Service Accounts tab from the left navigation. If you’re a user of multiple organizations, select the organization you want to view from the Service Account dropdown menu. Click the + Service Account button in the upper-right corner. Enter the service account name and optionally add a description. (Optional) Select the service account’s roles from the Org Roles dropdown menu. One or more service roles can be selected. Administrators can manage all users and applications in the organization. In the Authentication section, select one of the following authentication methods to authenticate the service account. Client Certificate - Select this method to use a provided certificate or a Platform-generated certificate. Select Provide public key to use your own certificate, and then upload your public key for your certificate. Select Platform-generated key pair to use a Platform-generated certificate. Certificates generated by the Platform use 2048-bit RSA encryption. When you click Save, a modal dialog appears explaining that a certificate pair for the service account has been generated and you must download the generated private key to store securely. Client Secret - Select this method to use a provided client secret or a Platform-generated secret. When you click Save, a modal dialog appears allowing you to view or copy the client secret to store securely. (Optional) In the Teams list, select the teams, if any, to which the service account should be added. Select the role the new organization service account will fulfill on their assigned team from the Roles dropdown menu. Click Save. View and modify a service account’s role or access After you create or add a user to your organization, you can view and modify the service account’s access or role. Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Service Accounts tab from the left navigation. If you’re a user of multiple organizations, select the organization you want to view from the Service Accounts dropdown menu. To view the service account details, select a service account from the list. The details page appears. To edit the service account, select the Actions menu (…), and select Edit. To change the service account name, type a new name. When you change the service account name, the client ID is changed, and the existing client ID is no longer valid. These changes need to be applied anywhere this service account is used. If not, the service account will cease to function. To change the authentication credentials, provide a new public key or client secret or generate a new key pair or client secret. If you change these values, the existing values are no longer valid. These changes need to be applied anywhere this service account is used. If not, the service account will cease to function. Note The service account Authentication method cannot be changed. To change a service account’s role, select a different role from the Team Roles dropdown menu. Administrators can manage all users and applications in the organization. All other user roles can view only applications to which they belong. To download the service account authentication profile in JSON format, select the Actions menu (…), and select Download JSON File (available for Client Certificate authentication method). To remove a selected service account from the organization, select the Actions menu (…), and select Delete and then confirm the deletion. To view a service account’s team assignments, select the Actions menu (…) and select View Teams. Refer to Managing teams. Managing teams The Teams tab enables you to view and manage teams, their members and their assigned applications. Add a new team To add a team: Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Teams tab from the left navigation. If you’re a member of multiple organizations, select the organization you want to view from the Teams dropdown menu. Click the *+Teams** button. Enter the team name in the Name field. (Optional) Provide a team description in the Description field. (Optional) Add team tags in the Tags field. Add members (users or service accounts) to the team by selecting team members from the Add Members list by clicking the + icons. Assign applications to the team by selecting applications from the Assign Applications list by clicking the + icons. Click Save. Edit a team To edit an existing team: Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Teams tab from the left navigation. If you’re a member of multiple organizations, select the organization you want to view from the Teams dropdown menu. Select the Actions (…) menu associated with the team to edit. Select Edit. Make the necessary changes to the selected team. For additional information, refer to Add a new team. Click Save. Set a team as default To set a team as default: Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Teams tab from the left navigation. If you’re a member of multiple organizations, select the organization you want to view from the Teams dropdown menu. Select the Actions (…) menu icon associated with the team to edit. Select Set as Default. Confirm setting the selected team as the default team by clicking Continue in the confirmation dialog. Remove a team To remove a team: Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Teams tab from the left navigation. If you’re a member of multiple organizations, select the organization you want to view from the Teams dropdown menu. Select the Actions (…) menu associated with the team to edit. Select Remove. (Optional) Select a team to which to transfer the team’s assigned apps. Confirm the removal of the deletion of the selected team, by entering the name of the team to delete permanently. Click I understand that this is a permanent and irreversible action. Continue. Viewing usage The Usage tab enables you to view the usage of allocated resources for the selected organization for the selected product or all products for the selected period. Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Usage tab from the left navigation. If you’re a member of multiple organizations, select the organization you want to view from the Usage dropdown menu. Select a month and year from the dropdown. You can select Show Environments. Refer to the Amplify Subscription Usage guide for details on configuring, reporting, and monitoring usage data for customer-managed on-premise Axway products that you use under subscription agreements. Selecting or creating environments for usage tracking The Environments tab is used for usage tracking. Refer to manual entry reporting in the Amplify Subscription Usage guide for details about how to select or create an environment for usage tracking. Managing Marketplace settings The Marketplace tab enables you to manage your Marketplace. Refer to the following sections in the Amplify Central guide. Marketplace settings Marketplace appearance Managing organization settings The Settings tab enables you to: Apply branding to the Amplify Platform navigation and selected views for the selected organization. Configure and manage entity providers for Amplify Platform authentication. Redact personal information and configure password policy rules to add to the default password requirements. Change the branding To apply branding to Amplify Platform per your organization’s branding requirements: Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Settings tab from the left navigation. The Branding page appears. If you’re a member of multiple organizations, select the organization you want to view from the Branding dropdown menu. Select your organization’s logo. The logo will be displayed at a maximum height of 45 pixels, and the logo file must be less than 100KB. Click Choose File. Select the logo file to upload. Once the logo file is selected, the Branding Preview will update to display the selected logo. To remove the selected icon file, click Remove. Select your catalog colors. As you select your catalog colors, the Branding Preview will update to display the selected colors. Select or enter the Header Left color. Select or enter the Header Right color. Select or enter the Tile Border color. Select or enter the Tile Border on Hover color. Click Save. Manage Identity Providers Click Identity Provider from the Organization menu to configure Identity Providers to use for user authentication with the Platform. Refer to the Configuring and Managing Identity Providers (IdPs) page for details. Manage security settings Click Security from the Organization menu to access organization security settings. Then, select the organization from the Organization dropdown menu to configure the following settings for the specified organization. Redact personal information Select the option to Redact Personal Information to redact email addresses within an organization where the user’s email address is displayed, except the Account view. The email address on the Account view is always redacted, whether the setting is enabled or disabled. By default, the setting is disabled. Configure password settings Administrators have the option to configure additional password settings to add to the default password requirements. Minimum Password Length - Minimum number of characters a password must contain. Password Complexity - Select the option to require at least one character of the following type to be included in the password, or select Advanced to specify the number of required characters. Lower case characters Upper case characters Special characters Digits Renewal period - Number of days after which a user must change their password. Not Recently Used - Number of times a unique password is required before a previously used password can be reused. Account Lock Out - Number of times a user can attempt to log in with an incorrect password before the account is locked. Viewing organization activities The Activity tab allows you to filter and see more details about each of the events for your organization. Sign in to the Platform. Click on the User & Org menu and select Organization. Click the Activity tab from the left navigation. If you’re a member of multiple organizations, select the organization you want to view from the Activity dropdown menu. Filter your user events by: Date Range Filter - Filter the events by date and time. Last 3 months (or previous months in 3-month intervals) Last 30 days Last 7 days Last 24 hours Last 60 minutes Custom range All Event Types Filter - Filter the events by the event type: Note Mobile Backend Services and Runtime Services are deprecated and will be discontinued effective September 1, 2022. Org Events Team Events App Events Mobile Backend Services Events Runtime Services Events Search Box - Type keywords to search by event description or contents. Click to expand an event to view additional details. Troubleshooting Note I was recently promoted to Administrator, but I cannot see applications from other users Sign out of the Amplify Platform. Clear your browser’s cache. You may need to restart the browser. Sign back into the Amplify Platform. Last modified July 26, 2022: removed amplify subscription guide 1.0 (#91) (0d44bde)