Troubleshoot active passive file systems

Problem

Deploying flows from Central Governance to Transfer CFT in an active/passive cluster fails with "Read timed out" error even though there are no connectivity issues.

Error in the opnode.log file:

ERROR Error while setting the configuration for product Transfer CFT - CIB_37810_GCS_GL : An error occurred while deploying the configuration: Could not parse webservices response from Transfer CFT. Problem: Read timed out

com.axway.cmp.admin.api.v2.ProductException: Error while setting the configuration for product Transfer CFT - CIB_37810_GCS_GL : An error occurred while deploying the configuration: Could not parse webservices response from Transfer CFT. Problem: Read timed out

Resolution

The Transfer CFT application got stuck when trying to lock the runtime/data/cftparm as the NFS server thinks the file is locked by another application.

To remedy, you can specify the mount nolock option. Transfer CFT continues to lock files, however, the lock requests are not sent to the NFS server. This avoids issues when switching from the active to the passive node.

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