Syncplicity for users Save PDF Selected topic Selected topic and subtopics All content Directory of Syncplicity documentation Supported platforms The following tables list the supported web browsers for the My Syncplicity web site and supported environments for the Syncplicity desktop and mobile clients. You also may want to review: Syncplicity Panorama supported platforms Latest client and server versions Web browsers supported for My Syncplicity The My Syncplicity website is where you access your Syncplicity files and folders with the online file browser (OFB). See My Syncplicity documentation. Browser Browser version Windows 10 Windows 8.1 Windows 7 OSX 10.13 or later Chrome Latest stable version + 2 previous versions Yes Yes Yes Yes Firefox Latest stable version + 2 previous versions Yes Yes Yes Yes Internet Explorer 11 Yes Yes Microsoft Edge* Latest Yes Safari Latest stable version + 2 previous versions Yes Supported languages: English, French, Italian, German, and Spanish *Microsoft Edge is not supported for file drag-and-drop in the online file browser (OFB) or custom branding the admin page. Web browser support for My Syncplicity OFB actions The My Syncplicity website is where you access your Syncplicity files and folders with the online file browser (OFB). See My Syncplicity documentation. Online file browser action Chrome Firefox Safari IE 11 Edge Upload single file with upload button Yes Yes Yes Yes Yes Upload multiple files with upload button Yes Yes Yes Yes Yes Drag-and-drop single file Yes Yes Yes Yes Drag-and-drop multiple files Yes Yes Yes Yes Drag-and-drop single folder Yes Drag-and-drop multiple folders Yes Windows desktop client Windows operating system Version Windows 10 Windows 10.x (32 bit and 64 bit) Windows 8 Windows 8.x (32 bit and 64 bit) Windows 7 Windows 7 SP1 (32 bit and 64 bit) Supported languages: English, French, Italian, German and Spanish Notes: Always upgrade to the latest version. Using a 32-bit Syncplicity client with a 64-bit version of Windows is not supported or recommended. Mac desktop client macOS operating system Version Catalina 10.15 Mojave 10.14 High Sierra 10.13 Supported languages: English, French, Italian, German and Spanish Syncplicity App Tab The Syncplicity App Tab is a collaboration feature that works with desktop versions of Microsoft Word, Excel and PowerPoint. See Using the Syncplicity App Tab. Windows operating system Windows version Office version Windows 10 Windows 10.x (32 bit and 64 bit) Office 2010 - 2019(32 bit and 64 bit) Windows 8 Windows 8.x (32 bit and 64 bit) Office 2010 - 2019(32 bit and 64 bit) Windows 7 Windows 7 SP1 (32 bit and 64 bit) Office 2010 - 2019(32 bit and 64 bit) Supported languages: English, French, Italian, German, and Spanish Notes: Always upgrade to the latest version. Using a 32-bit Syncplicity client with a 64-bit version of Windows is not supported or recommended. Outlook Add-in for Windows Outlook Add-in for Windows supports Microsoft Outlook. See Outlook Add-in for Windows. Windows operating system Windows version Outlook version Windows 10 Windows 10.x (32 bit and 64 bit) Outlook 2013, 2016, and 2019 Windows 8 Windows 8.x (32 bit and 64 bit) Outlook 2013, 2016, and 2019 Windows 7 Windows 7.x (32 bit and 64 bit) Outlook 2013, 2016, and 2019 Supported languages: English, French, Italian, German, and Spanish Outlook Add-in for Office 365 Outlook Add-in for Office 365 supports a wide range of operating systems, platforms and devices. See Outlook Add-in for Office 365. Device Outlook products PC Outlook 2013, 2016, and 2019 for Windowsoutlook.office.com in a browseroutlook.com in a browser Mac Outlook 2016 for Macoutlook.office.com in a browseroutlook.com in a browser iPad* outlook.office.com in a browseroutlook.com in a browserOutlook for iOS app is not yet supported by Microsoft for this type of Add-in Android Tablet* outlook.office.com in a browseroutlook.com in a browserOutlook for Android app is not yet supported by Microsoft for this type of Add-in Windows Tablet* Outlook 2013 and 2016 for Windowsoutlook.office.com in a browseroutlook.com in a browser Supported languages: English, French, Italian, German and Spanish *Microsoft does not support phones for this type of add-in. Mobile clients Syncplicity App Operating System iPad app Apple iOS 12 and 13 iPhone app Apple iOS 12 and 13 Android app Android 5 through 9.x Android app for MobileIron (v4.4.2) Android 4.4 through 8 Supported languages: English, French, Italian, German and Spanish Mobile device management Mobile device management (MDM) monitors, manages and secures users' mobile devices. See Overview of managing your company's devices. Vendor Platform Notes AirWatch Android and iOS VMWare AirWatch MDM is supported using the native iOS Managed App Configuration, often referred to as ACE.For Android, Syncplicity supports AirWatch 8 and 9 using Google Android Enterprise.*For iOS, Syncplicity supports AirWatch 9 and the AirWatch hosted cloud deployment. Intune Android and iOS You can integrate Microsoft Intune 5 with Syncplicity for mobile device management. This helps organizations give users access to corporate applications, data and resources from the device of their choice.* MobileIron iOS MobileIron MDM is supported through the MobileIron AppConnect SDK integrated into the Syncplicity app. The current Syncplicity app from the App Store can be used. Syncplicity supports the MobileIron hosted cloud deployment. Older versions of MobileIron used with an on-premise deployment cannot be tested or guaranteed. MobileIron Android MobileIron MDM is supported through: MobileIron AppConnect Wrapper. MobileIron requires a separate MobileIron Wrapped APK from Syncplicity, which may not be the latest Android version of the Syncplicity app. Syncplicity supports the MobileIron hosted cloud deployment. Older versions of MobileIron used with an on-premise deployment can't be tested or guaranteed. Google Android Enterprise*. App wrapping or SDK integration is not necessary. *Android Enterprise requires devices running on Android 5.0 or later. Syncplicity Rights Management The following table describes supported use cases for Syncplicity Rights Management, which is the Syncplicity feature that provides capabilities for information rights management (IRM). IRM is a security technology for protecting documents with sensitive information from unauthorized access. See Syncplicity Rights Management. Use Case Platform Client Send IRM-protected files Windows Syncplicity desktop client (version 5.x or higher) Mac Syncplicity desktop client (version 5.x or higher) Web Online file browserAll platforms Locally view and edit IRM-protected files Windows Windows 10, 8.1, 8.0, 7.1 SP1Add-in for Microsoft Office 365 Desktop, Office 2016, Office 2013 SP1, Office 2010 SP1 (64-bit and 32-bit)Plug-in for Adobe Acrobat and Adobe Reader DC 2015, 11, 10.1.2, 9.5 Mac OS X 10.11 El CapitanmacOS 10.12 SierramacOS 10.13 High SierramacOS 10.14 Mojave Online view and edit IRM-protected files Web Online file browserAll platforms Note: Only MS office and PDF files are supported. Next step: Get started Related Links
Directory of Syncplicity documentation Supported platforms The following tables list the supported web browsers for the My Syncplicity web site and supported environments for the Syncplicity desktop and mobile clients. You also may want to review: Syncplicity Panorama supported platforms Latest client and server versions Web browsers supported for My Syncplicity The My Syncplicity website is where you access your Syncplicity files and folders with the online file browser (OFB). See My Syncplicity documentation. Browser Browser version Windows 10 Windows 8.1 Windows 7 OSX 10.13 or later Chrome Latest stable version + 2 previous versions Yes Yes Yes Yes Firefox Latest stable version + 2 previous versions Yes Yes Yes Yes Internet Explorer 11 Yes Yes Microsoft Edge* Latest Yes Safari Latest stable version + 2 previous versions Yes Supported languages: English, French, Italian, German, and Spanish *Microsoft Edge is not supported for file drag-and-drop in the online file browser (OFB) or custom branding the admin page. Web browser support for My Syncplicity OFB actions The My Syncplicity website is where you access your Syncplicity files and folders with the online file browser (OFB). See My Syncplicity documentation. Online file browser action Chrome Firefox Safari IE 11 Edge Upload single file with upload button Yes Yes Yes Yes Yes Upload multiple files with upload button Yes Yes Yes Yes Yes Drag-and-drop single file Yes Yes Yes Yes Drag-and-drop multiple files Yes Yes Yes Yes Drag-and-drop single folder Yes Drag-and-drop multiple folders Yes Windows desktop client Windows operating system Version Windows 10 Windows 10.x (32 bit and 64 bit) Windows 8 Windows 8.x (32 bit and 64 bit) Windows 7 Windows 7 SP1 (32 bit and 64 bit) Supported languages: English, French, Italian, German and Spanish Notes: Always upgrade to the latest version. Using a 32-bit Syncplicity client with a 64-bit version of Windows is not supported or recommended. Mac desktop client macOS operating system Version Catalina 10.15 Mojave 10.14 High Sierra 10.13 Supported languages: English, French, Italian, German and Spanish Syncplicity App Tab The Syncplicity App Tab is a collaboration feature that works with desktop versions of Microsoft Word, Excel and PowerPoint. See Using the Syncplicity App Tab. Windows operating system Windows version Office version Windows 10 Windows 10.x (32 bit and 64 bit) Office 2010 - 2019(32 bit and 64 bit) Windows 8 Windows 8.x (32 bit and 64 bit) Office 2010 - 2019(32 bit and 64 bit) Windows 7 Windows 7 SP1 (32 bit and 64 bit) Office 2010 - 2019(32 bit and 64 bit) Supported languages: English, French, Italian, German, and Spanish Notes: Always upgrade to the latest version. Using a 32-bit Syncplicity client with a 64-bit version of Windows is not supported or recommended. Outlook Add-in for Windows Outlook Add-in for Windows supports Microsoft Outlook. See Outlook Add-in for Windows. Windows operating system Windows version Outlook version Windows 10 Windows 10.x (32 bit and 64 bit) Outlook 2013, 2016, and 2019 Windows 8 Windows 8.x (32 bit and 64 bit) Outlook 2013, 2016, and 2019 Windows 7 Windows 7.x (32 bit and 64 bit) Outlook 2013, 2016, and 2019 Supported languages: English, French, Italian, German, and Spanish Outlook Add-in for Office 365 Outlook Add-in for Office 365 supports a wide range of operating systems, platforms and devices. See Outlook Add-in for Office 365. Device Outlook products PC Outlook 2013, 2016, and 2019 for Windowsoutlook.office.com in a browseroutlook.com in a browser Mac Outlook 2016 for Macoutlook.office.com in a browseroutlook.com in a browser iPad* outlook.office.com in a browseroutlook.com in a browserOutlook for iOS app is not yet supported by Microsoft for this type of Add-in Android Tablet* outlook.office.com in a browseroutlook.com in a browserOutlook for Android app is not yet supported by Microsoft for this type of Add-in Windows Tablet* Outlook 2013 and 2016 for Windowsoutlook.office.com in a browseroutlook.com in a browser Supported languages: English, French, Italian, German and Spanish *Microsoft does not support phones for this type of add-in. Mobile clients Syncplicity App Operating System iPad app Apple iOS 12 and 13 iPhone app Apple iOS 12 and 13 Android app Android 5 through 9.x Android app for MobileIron (v4.4.2) Android 4.4 through 8 Supported languages: English, French, Italian, German and Spanish Mobile device management Mobile device management (MDM) monitors, manages and secures users' mobile devices. See Overview of managing your company's devices. Vendor Platform Notes AirWatch Android and iOS VMWare AirWatch MDM is supported using the native iOS Managed App Configuration, often referred to as ACE.For Android, Syncplicity supports AirWatch 8 and 9 using Google Android Enterprise.*For iOS, Syncplicity supports AirWatch 9 and the AirWatch hosted cloud deployment. Intune Android and iOS You can integrate Microsoft Intune 5 with Syncplicity for mobile device management. This helps organizations give users access to corporate applications, data and resources from the device of their choice.* MobileIron iOS MobileIron MDM is supported through the MobileIron AppConnect SDK integrated into the Syncplicity app. The current Syncplicity app from the App Store can be used. Syncplicity supports the MobileIron hosted cloud deployment. Older versions of MobileIron used with an on-premise deployment cannot be tested or guaranteed. MobileIron Android MobileIron MDM is supported through: MobileIron AppConnect Wrapper. MobileIron requires a separate MobileIron Wrapped APK from Syncplicity, which may not be the latest Android version of the Syncplicity app. Syncplicity supports the MobileIron hosted cloud deployment. Older versions of MobileIron used with an on-premise deployment can't be tested or guaranteed. Google Android Enterprise*. App wrapping or SDK integration is not necessary. *Android Enterprise requires devices running on Android 5.0 or later. Syncplicity Rights Management The following table describes supported use cases for Syncplicity Rights Management, which is the Syncplicity feature that provides capabilities for information rights management (IRM). IRM is a security technology for protecting documents with sensitive information from unauthorized access. See Syncplicity Rights Management. Use Case Platform Client Send IRM-protected files Windows Syncplicity desktop client (version 5.x or higher) Mac Syncplicity desktop client (version 5.x or higher) Web Online file browserAll platforms Locally view and edit IRM-protected files Windows Windows 10, 8.1, 8.0, 7.1 SP1Add-in for Microsoft Office 365 Desktop, Office 2016, Office 2013 SP1, Office 2010 SP1 (64-bit and 32-bit)Plug-in for Adobe Acrobat and Adobe Reader DC 2015, 11, 10.1.2, 9.5 Mac OS X 10.11 El CapitanmacOS 10.12 SierramacOS 10.13 High SierramacOS 10.14 Mojave Online view and edit IRM-protected files Web Online file browserAll platforms Note: Only MS office and PDF files are supported. Next step: Get started