Syncplicity for users and admins Supported platforms The following tables list the supported web browsers for the My Syncplicity web site and supported environments for the Syncplicity desktop and mobile clients. NOTE: You may also want to review the following content: Syncplicity Panorama supported platforms Latest client and server versions Web Browsers on Windows Browser Browser Version 7 8.0 8.1 10 Internet Explorer 11 Yes Yes Yes Microsoft Edge* 1 Yes Chrome Latest stable version + 2 previous versions Yes Yes Yes Yes Firefox Latest stable version + 2 previous versions Yes Yes Yes Yes Supported languages: English, French, Italian, German, and Spanish *Microsoft Edge is currently not supported for file drag-and-drop in the Online File Browser (OFB) or Custom branding the admin page. Web Browsers on Mac OS X Browser Browser Version OS Chrome Latest stable version + 2 previous versions 10.10+ Firefox Latest stable version + 2 previous versions 10.10+ Safari Latest stable version + 2 previous versions 10.10+ Supported languages: English, French, Italian, German and Spanish Web Browser Support for Online File Browser Actions Browsers Online File Browser Action Chrome Firefox Safari IE 11 Edge Upload single file with upload button Yes Yes Yes Yes Yes Upload multiple files with upload button Yes Yes Yes Yes Yes Drag-and-drop single file Yes Yes Yes Yes Drag-and-drop multiple files Yes Yes Yes Yes Drag-and-drop single folder Yes Drag-and-drop multiple folders Yes Windows Desktop Client Operating System Version Windows 10 Windows 10.x (32 bit and 64 bit) Windows 8 Windows 8.x (32 bit and 64 bit) Windows 7 Windows 7 SP1 (32 bit and 64 bit) Supported languages: English, French, Italian, German and Spanish NOTES: We strongly recommend that you always upgrade to the latest version. Using a 32-bit Syncplicity client with a 64-bit version of Windows is unsupported and not recommended. Mac Desktop Client Operating System Version Mojave 10.14 High Sierra 10.13 Sierra 10.12 Supported languages: English, French, Italian, German and Spanish Syncplicity App Tab Operating System Windows Version Office Version Windows 10 Windows 10.x (32 bit and 64 bit) Office 2007 - 2016(32 bit and 64 bit) Windows 8 Windows 8.x (32 bit and 64 bit) Office 2007 - 2016(32 bit and 64 bit) Windows 7 Windows 7.x (32 bit and 64 bit) Office 2007 - 2016(32 bit and 64 bit) Supported languages: English, French, Italian, German, and Spanish Outlook Add-in for Windows Operating System Windows Version Outlook Version Windows 10 Windows 10.x (32 bit and 64 bit) Outlook 2013 and 2016 Windows 8 Windows 8.x (32 bit and 64 bit) Outlook 2010, 2013, 2016 Windows 7 Windows 7.x (32 bit and 64 bit) Outlook 2010, 2013, 2016 Supported languages: English, French, Italian, German, and Spanish Outlook Add-in for Office 365 Device Outlook Products PC Outlook 2013 and 2016 for Windowsoutlook.office.com in a browseroutlook.com in a browser Mac Outlook 2016 for Macoutlook.office.com in a browseroutlook.com in a browser iPad* outlook.office.com in a browseroutlook.com in a browserOutlook for iOS app is not yet supported by Microsoft for this type of Add-in Android Tablet* outlook.office.com in a browseroutlook.com in a browserOutlook for Android app is not yet supported by Microsoft for this type of Add-in Windows Tablet* Outlook 2013 and 2016 for Windowsoutlook.office.com in a browseroutlook.com in a browser Supported languages: English, French, Italian, German and Spanish *Currently, Microsoft does not support phones for this type of add-in. Mobile Clients Syncplicity App Operating System iPad app Apple iOS 11 and 12 iPhone app Apple iOS 11 and 12 Android app Android 5 through 9.x Android app for MobileIron (v4.4.2) Android 4.4 through 8 Supported languages: English, French, Italian, German and Spanish Mobile Device Management (MDM) Vendor Platform Notes AirWatch Android and iOS VMWare AirWatch MDM is supported using the native iOS Managed App Configuration, often referred to as ACE.For Android, Syncplicity supports AirWatch 8 and 9 using Google Android Enterprise.*For iOS, Syncplicity supports AirWatch 9 and the AirWatch hosted cloud deployment. Intune Android and iOS You can integrate Microsoft Intune 5 with Syncplicity for mobile device management. This helps organizations give users access to corporate applications, data and resources from the device of their choice.* MobileIron iOS MobileIron MDM is supported through the MobileIron AppConnect SDK integrated into the Syncplicity app. The current Syncplicity app from the App Store can be used. Syncplicity supports the MobileIron hosted cloud deployment. Older versions of MobileIron used with an on-premise deployment cannot be tested or guaranteed. MobileIron Android MobileIron MDM is supported through: MobileIron AppConnect Wrapper. MobileIron requires a separate MobileIron Wrapped APK from Syncplicity, which may not be the latest Android version of the Syncplicity app. Syncplicity supports the MobileIron hosted cloud deployment. Older versions of MobileIron used with an on-premise deployment can't be tested or guaranteed. Google Android Enterprise*. App wrapping or SDK integration is not necessary. *Android Enterprise requires devices running on Android 5.0 or later. Secure Shared Files Use Case Platform Client Send Secure Shared Files* Windows Syncplicity desktop client (version 4.x or higher) Mac Syncplicity desktop client (version 4.x or higher) Web Online File Browser View and Edit Secure Shared Files* Windows Windows 10, 8.1, 8.0, 7.1 SP1Add-in for Microsoft Office 365 Desktop, Office 2016, Office 2013 SP1, Office 2010 SP1 (64-bit and 32-bit)Plug-in for Adobe Acrobat and Adobe Reader DC 2015, 11, 10.1.2, 9.5 iPad Syncplicity iOS app on iPad (iOS version 3.3.0 or higher) *Secure Shared Files only supports Microsoft Office and PDF file formats. Next Step: Get started Related Links
Supported platforms The following tables list the supported web browsers for the My Syncplicity web site and supported environments for the Syncplicity desktop and mobile clients. NOTE: You may also want to review the following content: Syncplicity Panorama supported platforms Latest client and server versions Web Browsers on Windows Browser Browser Version 7 8.0 8.1 10 Internet Explorer 11 Yes Yes Yes Microsoft Edge* 1 Yes Chrome Latest stable version + 2 previous versions Yes Yes Yes Yes Firefox Latest stable version + 2 previous versions Yes Yes Yes Yes Supported languages: English, French, Italian, German, and Spanish *Microsoft Edge is currently not supported for file drag-and-drop in the Online File Browser (OFB) or Custom branding the admin page. Web Browsers on Mac OS X Browser Browser Version OS Chrome Latest stable version + 2 previous versions 10.10+ Firefox Latest stable version + 2 previous versions 10.10+ Safari Latest stable version + 2 previous versions 10.10+ Supported languages: English, French, Italian, German and Spanish Web Browser Support for Online File Browser Actions Browsers Online File Browser Action Chrome Firefox Safari IE 11 Edge Upload single file with upload button Yes Yes Yes Yes Yes Upload multiple files with upload button Yes Yes Yes Yes Yes Drag-and-drop single file Yes Yes Yes Yes Drag-and-drop multiple files Yes Yes Yes Yes Drag-and-drop single folder Yes Drag-and-drop multiple folders Yes Windows Desktop Client Operating System Version Windows 10 Windows 10.x (32 bit and 64 bit) Windows 8 Windows 8.x (32 bit and 64 bit) Windows 7 Windows 7 SP1 (32 bit and 64 bit) Supported languages: English, French, Italian, German and Spanish NOTES: We strongly recommend that you always upgrade to the latest version. Using a 32-bit Syncplicity client with a 64-bit version of Windows is unsupported and not recommended. Mac Desktop Client Operating System Version Mojave 10.14 High Sierra 10.13 Sierra 10.12 Supported languages: English, French, Italian, German and Spanish Syncplicity App Tab Operating System Windows Version Office Version Windows 10 Windows 10.x (32 bit and 64 bit) Office 2007 - 2016(32 bit and 64 bit) Windows 8 Windows 8.x (32 bit and 64 bit) Office 2007 - 2016(32 bit and 64 bit) Windows 7 Windows 7.x (32 bit and 64 bit) Office 2007 - 2016(32 bit and 64 bit) Supported languages: English, French, Italian, German, and Spanish Outlook Add-in for Windows Operating System Windows Version Outlook Version Windows 10 Windows 10.x (32 bit and 64 bit) Outlook 2013 and 2016 Windows 8 Windows 8.x (32 bit and 64 bit) Outlook 2010, 2013, 2016 Windows 7 Windows 7.x (32 bit and 64 bit) Outlook 2010, 2013, 2016 Supported languages: English, French, Italian, German, and Spanish Outlook Add-in for Office 365 Device Outlook Products PC Outlook 2013 and 2016 for Windowsoutlook.office.com in a browseroutlook.com in a browser Mac Outlook 2016 for Macoutlook.office.com in a browseroutlook.com in a browser iPad* outlook.office.com in a browseroutlook.com in a browserOutlook for iOS app is not yet supported by Microsoft for this type of Add-in Android Tablet* outlook.office.com in a browseroutlook.com in a browserOutlook for Android app is not yet supported by Microsoft for this type of Add-in Windows Tablet* Outlook 2013 and 2016 for Windowsoutlook.office.com in a browseroutlook.com in a browser Supported languages: English, French, Italian, German and Spanish *Currently, Microsoft does not support phones for this type of add-in. Mobile Clients Syncplicity App Operating System iPad app Apple iOS 11 and 12 iPhone app Apple iOS 11 and 12 Android app Android 5 through 9.x Android app for MobileIron (v4.4.2) Android 4.4 through 8 Supported languages: English, French, Italian, German and Spanish Mobile Device Management (MDM) Vendor Platform Notes AirWatch Android and iOS VMWare AirWatch MDM is supported using the native iOS Managed App Configuration, often referred to as ACE.For Android, Syncplicity supports AirWatch 8 and 9 using Google Android Enterprise.*For iOS, Syncplicity supports AirWatch 9 and the AirWatch hosted cloud deployment. Intune Android and iOS You can integrate Microsoft Intune 5 with Syncplicity for mobile device management. This helps organizations give users access to corporate applications, data and resources from the device of their choice.* MobileIron iOS MobileIron MDM is supported through the MobileIron AppConnect SDK integrated into the Syncplicity app. The current Syncplicity app from the App Store can be used. Syncplicity supports the MobileIron hosted cloud deployment. Older versions of MobileIron used with an on-premise deployment cannot be tested or guaranteed. MobileIron Android MobileIron MDM is supported through: MobileIron AppConnect Wrapper. MobileIron requires a separate MobileIron Wrapped APK from Syncplicity, which may not be the latest Android version of the Syncplicity app. Syncplicity supports the MobileIron hosted cloud deployment. Older versions of MobileIron used with an on-premise deployment can't be tested or guaranteed. Google Android Enterprise*. App wrapping or SDK integration is not necessary. *Android Enterprise requires devices running on Android 5.0 or later. Secure Shared Files Use Case Platform Client Send Secure Shared Files* Windows Syncplicity desktop client (version 4.x or higher) Mac Syncplicity desktop client (version 4.x or higher) Web Online File Browser View and Edit Secure Shared Files* Windows Windows 10, 8.1, 8.0, 7.1 SP1Add-in for Microsoft Office 365 Desktop, Office 2016, Office 2013 SP1, Office 2010 SP1 (64-bit and 32-bit)Plug-in for Adobe Acrobat and Adobe Reader DC 2015, 11, 10.1.2, 9.5 iPad Syncplicity iOS app on iPad (iOS version 3.3.0 or higher) *Secure Shared Files only supports Microsoft Office and PDF file formats. Next Step: Get started