Syncplicity for users Save PDF Selected topic Selected topic and subtopics All content Supported platforms The following tables list the supported web browsers for the My Syncplicity web site and supported environments for the Syncplicity desktop and mobile clients. For information on the minimum supported and latest Syncplicity client versions, see Latest client and server versions. Web browsers supported for My Syncplicity The My Syncplicity website is where you access your Syncplicity files and folders with the online file browser (OFB). See My Syncplicity documentation. Browser Browser version Windows 10 Windows 8.1 Windows 7 macOS 10.13 or later Chrome Latest stable version + 2 previous versions Yes Yes Yes Yes Firefox Latest stable version + 2 previous versions Yes Yes Yes Yes Internet Explorer 11 Yes Yes Yes Microsoft Legacy Edge* Latest Yes Microsoft Edge Chromium Latest Yes Safari Latest stable version + 2 previous versions Yes Support for Internet Explorer 11 and Legacy Edge will end after March 31st, 2022. Supported languages : English, French, Italian, German, and Spanish *Microsoft Legacy Edge is not supported for file drag-and-drop in the online file browser (OFB) or custom branding the admin page. Web browser support for My Syncplicity OFB actions The My Syncplicity website is where you access your Syncplicity files and folders with the online file browser (OFB). See My Syncplicity documentation. Online file browser action Chrome Firefox Safari IE 11 Edge Chromium Legacy Edge Upload single file with upload button Yes Yes Yes Yes Yes Yes Upload multiple files with upload button Yes Yes Yes Yes Yes Yes Drag-and-drop single file Yes Yes Yes Yes Yes Drag-and-drop multiple files Yes Yes Yes Yes Yes Drag-and-drop single folder Yes Yes Drag-and-drop multiple folders Yes Yes Windows desktop client The desktop client is supported on the following Windows operating systems. Windows operating system Version Windows 10 Windows 10.x (32 bit and 64 bit) Windows 8 Windows 8.x (32 bit and 64 bit) Windows 7 Windows 7 SP1 (32 bit and 64 bit) Supported languages : English, French, Italian, German and Spanish Notes: Always upgrade to the latest version. SyncDrive feature is supported only on 64-bit operating systems. Using a 32-bit Syncplicity client with a 64-bit version of Windows is not supported or recommended. Mac desktop client The latest version of the desktop client is supported on the following Mac operating systems. macOS operating system Version Big Sur 11.0 Catalina 10.15 Mojave 10.14 For devices with Apple Silicon (M1 chip) the minimum supported MacOS version is 11.4. Supported languages: English, French, Italian, German and Spanish. Syncplicity App Tab The Syncplicity App Tab is a collaboration feature that works with desktop versions of Microsoft Word, Excel and PowerPoint. See Using the Syncplicity App Tab. Windows operating system Windows version Office version Windows 10 Windows 10.x (32 bit and 64 bit) Office 2013 - 2019(32 bit and 64 bit) Windows 8 Windows 8.x (32 bit and 64 bit) Office 2013 - 2019(32 bit and 64 bit) Windows 7 Windows 7 SP1 (32 bit and 64 bit) Office 2013 - 2019(32 bit and 64 bit) Supported languages: English, French, Italian, German, and Spanish Notes: Always upgrade to the latest version. Using a 32-bit Syncplicity client with a 64-bit version of Windows is not supported or recommended. Outlook Add-in for Windows Outlook Add-in for Windows supports Microsoft Outlook. See Outlook Add-in for Windows. Windows operating system Windows version Outlook version Windows 10 Windows 10.x (32 bit and 64 bit) Outlook 2013, 2016, and 2019 Windows 8 Windows 8.x (32 bit and 64 bit) Outlook 2013, 2016, and 2019 Windows 7 Windows 7.x (32 bit and 64 bit) Outlook 2013, 2016, and 2019 Supported languages: English, French, Italian, German, and Spanish Outlook Add-in for Office 365 Outlook Add-in for Office 365 supports a wide range of operating systems, platforms and devices. See Outlook Add-in for Office 365. Device Outlook products PC Outlook 2013, 2016, and 2019 for Windowsoutlook.office.com in a browseroutlook.com in a browser Mac Outlook 2016 for Macoutlook.office.com in a browseroutlook.com in a browser iPad* outlook.office.com in a browseroutlook.com in a browserOutlook for iOS app is not yet supported by Microsoft for this type of Add-in Android Tablet* outlook.office.com in a browseroutlook.com in a browserOutlook for Android app is not yet supported by Microsoft for this type of Add-in Windows Tablet* Outlook 2013 and 2016 for Windowsoutlook.office.com in a browseroutlook.com in a browser Supported languages: English, French, Italian, German and Spanish *Microsoft does not support phones for this type of add-in. Mobile clients Syncplicity App Operating System iPad app Apple iOS 13 and 14 iPhone app Apple iOS 13 and 14 Android app Android 6 through 11.x Android app for MobileIron (v4.4.2) Android 4.4 through 8 Supported languages: English, French, Italian, German and Spanish Next step: Get started Related Links
Supported platforms The following tables list the supported web browsers for the My Syncplicity web site and supported environments for the Syncplicity desktop and mobile clients. For information on the minimum supported and latest Syncplicity client versions, see Latest client and server versions. Web browsers supported for My Syncplicity The My Syncplicity website is where you access your Syncplicity files and folders with the online file browser (OFB). See My Syncplicity documentation. Browser Browser version Windows 10 Windows 8.1 Windows 7 macOS 10.13 or later Chrome Latest stable version + 2 previous versions Yes Yes Yes Yes Firefox Latest stable version + 2 previous versions Yes Yes Yes Yes Internet Explorer 11 Yes Yes Yes Microsoft Legacy Edge* Latest Yes Microsoft Edge Chromium Latest Yes Safari Latest stable version + 2 previous versions Yes Support for Internet Explorer 11 and Legacy Edge will end after March 31st, 2022. Supported languages : English, French, Italian, German, and Spanish *Microsoft Legacy Edge is not supported for file drag-and-drop in the online file browser (OFB) or custom branding the admin page. Web browser support for My Syncplicity OFB actions The My Syncplicity website is where you access your Syncplicity files and folders with the online file browser (OFB). See My Syncplicity documentation. Online file browser action Chrome Firefox Safari IE 11 Edge Chromium Legacy Edge Upload single file with upload button Yes Yes Yes Yes Yes Yes Upload multiple files with upload button Yes Yes Yes Yes Yes Yes Drag-and-drop single file Yes Yes Yes Yes Yes Drag-and-drop multiple files Yes Yes Yes Yes Yes Drag-and-drop single folder Yes Yes Drag-and-drop multiple folders Yes Yes Windows desktop client The desktop client is supported on the following Windows operating systems. Windows operating system Version Windows 10 Windows 10.x (32 bit and 64 bit) Windows 8 Windows 8.x (32 bit and 64 bit) Windows 7 Windows 7 SP1 (32 bit and 64 bit) Supported languages : English, French, Italian, German and Spanish Notes: Always upgrade to the latest version. SyncDrive feature is supported only on 64-bit operating systems. Using a 32-bit Syncplicity client with a 64-bit version of Windows is not supported or recommended. Mac desktop client The latest version of the desktop client is supported on the following Mac operating systems. macOS operating system Version Big Sur 11.0 Catalina 10.15 Mojave 10.14 For devices with Apple Silicon (M1 chip) the minimum supported MacOS version is 11.4. Supported languages: English, French, Italian, German and Spanish. Syncplicity App Tab The Syncplicity App Tab is a collaboration feature that works with desktop versions of Microsoft Word, Excel and PowerPoint. See Using the Syncplicity App Tab. Windows operating system Windows version Office version Windows 10 Windows 10.x (32 bit and 64 bit) Office 2013 - 2019(32 bit and 64 bit) Windows 8 Windows 8.x (32 bit and 64 bit) Office 2013 - 2019(32 bit and 64 bit) Windows 7 Windows 7 SP1 (32 bit and 64 bit) Office 2013 - 2019(32 bit and 64 bit) Supported languages: English, French, Italian, German, and Spanish Notes: Always upgrade to the latest version. Using a 32-bit Syncplicity client with a 64-bit version of Windows is not supported or recommended. Outlook Add-in for Windows Outlook Add-in for Windows supports Microsoft Outlook. See Outlook Add-in for Windows. Windows operating system Windows version Outlook version Windows 10 Windows 10.x (32 bit and 64 bit) Outlook 2013, 2016, and 2019 Windows 8 Windows 8.x (32 bit and 64 bit) Outlook 2013, 2016, and 2019 Windows 7 Windows 7.x (32 bit and 64 bit) Outlook 2013, 2016, and 2019 Supported languages: English, French, Italian, German, and Spanish Outlook Add-in for Office 365 Outlook Add-in for Office 365 supports a wide range of operating systems, platforms and devices. See Outlook Add-in for Office 365. Device Outlook products PC Outlook 2013, 2016, and 2019 for Windowsoutlook.office.com in a browseroutlook.com in a browser Mac Outlook 2016 for Macoutlook.office.com in a browseroutlook.com in a browser iPad* outlook.office.com in a browseroutlook.com in a browserOutlook for iOS app is not yet supported by Microsoft for this type of Add-in Android Tablet* outlook.office.com in a browseroutlook.com in a browserOutlook for Android app is not yet supported by Microsoft for this type of Add-in Windows Tablet* Outlook 2013 and 2016 for Windowsoutlook.office.com in a browseroutlook.com in a browser Supported languages: English, French, Italian, German and Spanish *Microsoft does not support phones for this type of add-in. Mobile clients Syncplicity App Operating System iPad app Apple iOS 13 and 14 iPhone app Apple iOS 13 and 14 Android app Android 6 through 11.x Android app for MobileIron (v4.4.2) Android 4.4 through 8 Supported languages: English, French, Italian, German and Spanish Next step: Get started