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Product

AccountingIntegrator
- 2.4.0
- 2.4.0 Français
- 2.3.0
- 2.3.0 Français
- 2.2.1
Activator
- 6.1 UP2021-07
- 6.1
- 6.0.0
- 5.12.0
AI Suite Studio
- 2.4.0
- 2.3.0
Amplify Application Integration
Amplify Central
Amplify Integration Builder
Amplify Platform
Amplify Runtime Services
Amplify Shared Services
API Builder
API Gateway
- 7.7
- 7.6.2
- 7.5.3
- 7.5.2
- 7.5.1
- 7.4.1
API Gateway Visual Mapper
- 7.7
- 7.6.2
- 7.5.3
- 7.5.2
API Management
API Manager
- 7.7
- 7.6.2
- 7.5.3
- 7.5.2
- 7.5.1
- 7.4.1
API Portal
- 7.7
- 7.6.2
- 7.5.5
- 7.5.4
- 7.5.3
- 7.5.2
- 7.5.1
Appcelerator Services
Axway Resources
B2Bi
- 2.6 UP2022-05
- 2.6 UP2021-11
- 2.6 UP2021-04
- 2.6 UP2021-02
- 2.6 SP2
- 2.6 SP1
- 2.6
- 2.5
- 2.4.0
- 2.3.1
- 2.3.0
- 2.2.1
Central Governance
- 1.1.3
CLI
Cloud API Management
- 7.5.3
Datastore
- 2.4.0
- 2.3.0
- 2.2.1
Decision Insight
- Latest
- 20220815
- 20220801
- 20220718
- 20220704
- 20220620
- 20220606
- 20220523
- 20220509
- 20220411
- 20220328
- 20220314
- 20220228
- 20220214
Decision Insight Messaging System
- Latest
- 20220815
- 20220606
- 20220411
- 20220214
Desktop Client
EBICS Client
- 1.1
- 1.0
EBICS Gateway
- 3.6
- 3.5
- 3.4
- 3.3.0
- 3.2.2
- 3.2.0
- 3.1.0
E-invoicing
Electronic Signature
- 2.13
- 2.12
- 2.11
- 2.10.3
- 2.10.2
- 2.10.1
- 2.10.0
- 2.9.2
- 2.9.1
Embedded Analytics for API Management
Embedded Analytics for SecureTransport
- 2.4
- 2.3
Financial Accounting Hub
- 3.0
Flow Manager
- 2.0
Gateway
- 6.17.3
- 6.17.2
- 6.16.1
Integrator
- 3.7.3
Interchange
- 5.12.0
InterPlay
- 2.4.0
- 2.3.0
- 2.2.1
MailGate SC
- 5.6.3
- 5.6.2
Mapping Services
- 3.6
- 3.5
- 3.4.0
- 3.3.1
- 3.3.0
- 3.1.1
MFT Operational Intelligence
Mobile Backend Services
Open Banking
Outlook Add-in
- 3.4.0
- 3.3.0
Secure Client
- 6.4
- 6.3.0
- 6.2.0
Secure Relay
- 2.30
- 2.21
- 2.20
- 2.9
- 2.7.4
- 2.7.3
- 2.7.1
SecureTransport
- 5.5
- 5.4
Sentinel
- 4.2.0
Streams
Subscription Usage
Syncplicity
Track & Trace
- 5.1
- 5.0
- 4.3
- 4.2
- 4.1
Track & Trace EU
- 1.5
Track & Trace SA
- 1.0
Track & Trace US
- 1.2
TradeSync Integration Manager
- 3.9.1
- 3.9.0
Transfer CFT
- 3.10
- 3.9
- 3.6
- 3.3.2

Content Type

Accessibility
Administration
API development
Best practices
Configuration administration
Compliance
Concepts
Deployment administration
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Error codes
Get started
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Integration administration
Overview
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Upgrade
User

Environment

Appliance
Cloud
- Axway
- Private
Containers
On premises

Syncplicity for users
Known errors on desktop client
Desktop
Known errors on desktop client

Product

AccountingIntegrator
- 2.4.0
- 2.4.0 Français
- 2.3.0
- 2.3.0 Français
- 2.2.1
Activator
- 6.1 UP2021-07
- 6.1
- 6.0.0
- 5.12.0
AI Suite Studio
- 2.4.0
- 2.3.0
Amplify Application Integration
Amplify Central
Amplify Integration Builder
Amplify Platform
Amplify Runtime Services
Amplify Shared Services
API Builder
API Gateway
- 7.7
- 7.6.2
- 7.5.3
- 7.5.2
- 7.5.1
- 7.4.1
API Gateway Visual Mapper
- 7.7
- 7.6.2
- 7.5.3
- 7.5.2
API Management
API Manager
- 7.7
- 7.6.2
- 7.5.3
- 7.5.2
- 7.5.1
- 7.4.1
API Portal
- 7.7
- 7.6.2
- 7.5.5
- 7.5.4
- 7.5.3
- 7.5.2
- 7.5.1
Appcelerator Services
Axway Resources
B2Bi
- 2.6 UP2022-05
- 2.6 UP2021-11
- 2.6 UP2021-04
- 2.6 UP2021-02
- 2.6 SP2
- 2.6 SP1
- 2.6
- 2.5
- 2.4.0
- 2.3.1
- 2.3.0
- 2.2.1
Central Governance
- 1.1.3
CLI
Cloud API Management
- 7.5.3
Datastore
- 2.4.0
- 2.3.0
- 2.2.1
Decision Insight
- Latest
- 20220815
- 20220801
- 20220718
- 20220704
- 20220620
- 20220606
- 20220523
- 20220509
- 20220411
- 20220328
- 20220314
- 20220228
- 20220214
Decision Insight Messaging System
- Latest
- 20220815
- 20220606
- 20220411
- 20220214
Desktop Client
EBICS Client
- 1.1
- 1.0
EBICS Gateway
- 3.6
- 3.5
- 3.4
- 3.3.0
- 3.2.2
- 3.2.0
- 3.1.0
E-invoicing
Electronic Signature
- 2.13
- 2.12
- 2.11
- 2.10.3
- 2.10.2
- 2.10.1
- 2.10.0
- 2.9.2
- 2.9.1
Embedded Analytics for API Management
Embedded Analytics for SecureTransport
- 2.4
- 2.3
Financial Accounting Hub
- 3.0
Flow Manager
- 2.0
Gateway
- 6.17.3
- 6.17.2
- 6.16.1
Integrator
- 3.7.3
Interchange
- 5.12.0
InterPlay
- 2.4.0
- 2.3.0
- 2.2.1
MailGate SC
- 5.6.3
- 5.6.2
Mapping Services
- 3.6
- 3.5
- 3.4.0
- 3.3.1
- 3.3.0
- 3.1.1
MFT Operational Intelligence
Mobile Backend Services
Open Banking
Outlook Add-in
- 3.4.0
- 3.3.0
Secure Client
- 6.4
- 6.3.0
- 6.2.0
Secure Relay
- 2.30
- 2.21
- 2.20
- 2.9
- 2.7.4
- 2.7.3
- 2.7.1
SecureTransport
- 5.5
- 5.4
Sentinel
- 4.2.0
Streams
Subscription Usage
Syncplicity
Track & Trace
- 5.1
- 5.0
- 4.3
- 4.2
- 4.1
Track & Trace EU
- 1.5
Track & Trace SA
- 1.0
Track & Trace US
- 1.2
TradeSync Integration Manager
- 3.9.1
- 3.9.0
Transfer CFT
- 3.10
- 3.9
- 3.6
- 3.3.2

Content Type

Accessibility
Administration
API development
Best practices
Configuration administration
Compliance
Concepts
Deployment administration
Development
Error codes
Get started
Installation
Integration administration
Overview
Policy development
Supported platforms
Reference
Release notes
Troubleshooting
Tutorials
Upgrade
User

Environment

Appliance
Cloud
- Axway
- Private
Containers
On premises

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Syncplicity for users

Contents

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Welcome to AMPLIFY Syncplicity
New for users
Release notes
New to Syncplicity
Mobile
Desktop
My Syncplicity
Directory of Syncplicity documentation

Known errors on desktop client

The following are links to troubleshooting tips in multiple languages for resolving errors on Syncplicity desktop clients.

Deutsch
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English

Accessibility & VPATs | Supported Platforms Guide