Web Dashboard accessibility user scenarios

The following user scenarios are used for Sentinel Web Dashboard accessibility:

Log in and out from the application

You can log in or log out of the application with the keyboard or you can use the keyboard and JAWS screen reader.

To log in or log out with the keyboard:

  1. When the login page is displayed, use TAB or SHIFT+TAB to access the User ID field.
  2. Enter your Sentinel user identifier.
  3. Press the TAB key to access the Password field.
  4. Enter you Sentinel password.
  5. Press TAB key to access the Domain combo box
  6. Use ARROWS to navigate on the domains list and select your domain
  7. Press TAB to focus the Log In button.
  8. Press ENTER or SPACE to log in.
  9. Press TAB until the focus is set to the toolbar containing the logout button. Navigate with the left/right arrow keys to the logout button.
  10. Press SPACE or ENTER to trigger the logout process.
Note   Steps 5 and 6 are only applicable if you use PassPort for access management.

To log in with the keyboard and JAWS screen reader:

  • When the Sentinel Web Dashboard login page is displayed, press JAWS+F5 to browse through the form elements and edit the different input fields.
  • Alternatively, use the up and down arrow keys to navigate through the different UI items and to fill in the required fields.

To log out with the keyboard and JAWS screen reader:

  • Use the JAWS+F3 (Buttons list) to locate the logout button and press SPACE or ENTER to log out.
  • Alternatively, use the up/down arrow keys to navigate through the different UI items until you locate the logout button. Press SPACE or ENTER to log out.

Browse reports and dashboards

You can browse reports and dashboards with the keyboard only or with the keyboard and JAWS.

To navigate reports and dashboards with the keyboard only:

  1. Use TAB or SHIFT+TAB to focus on the Main toolbar and use the left and right ARROW keys to move between buttons.
  2. Highlight the Menu button and press SPACE or ENTER to open the Menu dialog.
  3. Inside the Menu dialog use TAB or SHIFT+TAB to focus the navigation pane.
  4. Use the up and down ARROWS to select a folder, and left and right arrows to enter or exit folders.
  5. Use up and down ARROW keys to focus a report and press SPACE to display the report.

To browse reports and dashboards with the keyboard and JAWS:

  1. Use the up and down ARROW keys to access the Menu button in the main toolbar. Alternatively use JAWS+F5. Press the Menu button to display the Menu dialog that allows to browse reports.
  2. Use the up and down ARROW keys to access the navigation region with a list of items. The first level of items are grouping folders.
  3. Use SPACE or ENTER to select a folder, followed by L to enter the selected folder. Use SHIFT+L to go back to the previous list of folders.
  4. Use the up and down ARROW keys to navigate list items.
  5. If one of your folder contains reports, these will be accessible as links. You can navigate link lists with the up and down ARROW keys and you can display the report at the current virtual cursor by pressing ENTER or SPACE. Note: When displaying a report, the Menu dialog will be automatically closed. To browse your reports, open the Menu dialog again.

Access table reports

You can access table reports with the keyboard only or with the keyboard and JAWS.

To access table reports with the keyboard only:

  • To navigate between report or search pages, use TAB and SHIFT+TAB to focus the pagination widget at the bottom of the report.
  • To navigate between the pages, use the left and right ARROW keys

To access table reports with the keyboard and JAWS:

  • To identify the table that is displayed, when the report is displayed, press T.
  • To navigate between the available headings, press H and SHIFT+H or use JAWS+F6 of the application. There are headings that help you jump quickly to menus, toolbars or to the report table area.
  • To switch pages, use the up and down ARROW keys to locate the pagination toolbar. Each button in the toolbar corresponds to a page in the report. Use the up and down ARROW keys to navigate between the different page buttons. Press SPACE or ENTER to access the corresponding report page. Alternatively use JAWS+F5 to list and access the pagination buttons.

Refresh reports

You can refresh report data with the keyboard only or with the keyboard and JAWS.

To refresh reports with the keyboard only:

  1. When a report is displayed, use TAB and SHIFT+TAB to locate the report toolbar.
  2. Use the left and right ARROW keys to navigate between the available buttons in the toolbar.
  3. Once the focus on the Refresh button, press SPACE or ENTER to refresh your report.

To refresh reports with the keyboard and JAWS:

  • When a report is displayed, use the up and down ARROW keys to locate the Refresh button in the report toolbar.
  • Alternatively use JAWS+F3 to list the virtual HTML features, where you can locate the Buttons list, and within the Refresh button. Press SPACE or ENTER to launch the refresh.
Note   Depending upon the underlying data and data connection, the refresh of data may take a considerable amount time.

Filter report data

You can filter data with the keyboard only or with the keyboard and JAWS.

To filter report data with the keyboard only:

  1. When a report is displayed, use TAB and SHIFT+TAB to locate the report toolbar.
  2. Use the left and right ARROW keys to navigate through the buttons of the toolbar.
  3. Once the focus on the Filter document button, press SPACE or ENTER to display the filter dialog.
  4. In the filter dialog, use TAB and SHIFT+TAB to navigate between the different form elements.
  5. Use SPACE to select, deselect check-boxes, and the up and down ARROW keys to navigate lists. In multiple selection lists use SHIFT+ up or down ARROW keys to make multiple selections.
  6. Once the form is complete, navigate to the OK button by using TAB or SHIFT+TAB and press SPACE or ENTER to filter your report.
  7. To close the filter dialog and discard values entered in the form, navigate to the close button using TAB and SHIFT+TAB and press SPACE or ENTER. Alternatively use ESC to close the dialog.

To filter report data with the keyboard and JAWS:

  1. When the report is displayed, use the up and down ARROW keys to locate the Filter document button in the report toolbar. Alternatively use JAWS+F3 to list the virtual HTML features, where you can locate the Buttons list, and within the Filter document button. Press SPACE or ENTER to display the filter dialog.
  2. Navigate with the up and down ARROW keys in the dialog. Alternatively use JAWS+F5 to read, navigate and fill in the dialog. The structure of the dialog is as follows:
    • Dialog title (Filters)
    • Report name
    • List of items; each list item represents a parameter you can filter your data by. Whenever accessing the list of items, JAWS will announce the number of elements in the list. This coincides with the number of parameters the report can be filtered by.
    Note  List items consist of a check-box controlling if the respective filter parameter is enabled or disabled, a label describing the filter parameter and an input field to enter or select values. When the check-box is selected, the filter parameter is enabled, when the check-box is not selected, the filter parameter is disabled. By default, if you fill in or select a value for a parameter, it triggers the enabling of the parameter without the need of selecting the associated check-box manually.
    • OK button
  3. Locate the OK button by using the up and down ARROW keys of by JAWS+F5 and press SPACE or ENTER to apply you filter settings.
  4. To discard your changes and close the filter dialog, locate the close button by using the up and down ARROW keys, or by JAWS+F5.

Tips

  • For correct date and time input you have to respect the right format. As such, when the filter dialog is first displayed and JAWS reads all the content of the dialog it will also read the necessary patterns to be used. However, for an enhanced usability, rely on the JAWS virtual form by pressing JAWS+F5 to fill in these fields.
  • To select values from unique or multiple selection lists, press SPACE to activate a list. In multiple selection lists use SHIFT+up/down ARROW keys to make multiple selections. Press ENTER when you have finalized your selection, to be able to navigate in the rest of the form.

Drill down into reports and searches

You can drill down into reports and searches using the keyboard only or using the keyboard and JAWS.

To drill down into reports with the keyboard only:

  1. When a report is displayed that contains dynamic links, use the TAB and SHIFT+TAB keys to access the links.
  2. When a link is focused, press SPACE or ENTER to activate the link. A pop-up dialog is displayed.
  3. Use TAB and SHIFT+TAB to navigate inside the pop-up dialog and to focus the close button, or the area containing the list of links. Focus the right dynamic link with the up and down ARROW keys (even if there is only one link in the list). Press SPACE or ENTER to activate the links.
  4. Close the dialog either with the close button or press ESC.
Note   Dynamic links can be located in a table, by identifying underlined text. When navigating with the keyboard, only dynamic links can be focused inside the table.

To drill down into reports with the keyboard and JAWS:

  1. When a report is displayed that contains dynamic links, identify the links by navigating the table using the up and down ARROW keys. Dynamic links are read by the screen reader as ”link” followed by the displayed cell content. Alternatively, identify the links in the page by using JAWS+F3 and selecting the Link list.
  2. Press SPACE or ENTER to access a dynamic link. Once accessed, a pop-up dialog called Detail will be opened. Navigate the dialog with the up and down ARROW keys. The structure of the pop-up window is as follows:•Window title and close button
    • Description on several lines of the table cell that hosted the dynamic link
    • Menu elements, each triggering the display of the target report.
  3. To trigger a menu element, press SPACE or ENTER. The target report will be displayed.
  4. Close the dialog

Notes

  • Dynamic links may be configured so when executing them they won't trigger the opening of a pop-up dialog, but will directly display the target report instead.
  • Dynamic links are not HTML links, so not all JAWS features applicable to HTML links can be applied to dynamic links (see for example listing of visited links).

Design recommendation: For designing accessible drill-down in reports, it is recommended to activate the Direct dynamic link option in System Preferences. This will have the effect of displaying the pop-up dialog mentioned in the scenario, only if there is more than one dynamic link configured for the same cell.

Export reports to PDF or Excel

You can export report to PDF or Excel with the keyboard only or with the keyboard and JAWS.

To export reports with the keyboard only:

  1. When a report is displayed, use TAB and SHIFT+TAB to locate the report toolbar.
  2. Use the left and right ARROW keys to navigate through the buttons of the toolbar.
  3. Once the focus is on the PDF export button or Export to Excel button, press SPACE or ENTER to launch the export.
  4. When the export finishes, a browser pop-up will prompt you for action. Focus the dialog with ALT+N and navigate between the different buttons (Open, Save, Cancel) with TAB or SHIFT+TAB.
  5. Press SPACE or ENTER when the focus is on the desired button.

To export reports with the keyboard and JAWS:

  1. When a report is displayed, use the up and down ARROW keys to locate the PDF export button or the Export to Excel button in the report toolbar. Alternatively use JAWS+F3 to list the virtual HTML features, where you can locate the Buttons list, and within the Filter document button. Press SPACE or ENTER to launch the export process.
  2. When the export finishes, you are prompted by the browser to either open the resulting document, to save it or to discard it. Press ALT+N to focus on the message dialog from the browser. Use TAB or SHIFT+TAB to navigate through the different buttons (Open button, Save button, Cancel button). Use SPACE or ENTER to activate the desired button, or follow the screen reader's indications.
  3. Press ESC to close the browser's message dialog.

Execute commands on search results

You can execute command on search results with the keyboard only or with the keyboard and JAWS.

To execute commands on search results with the keyboard only:

  1. When a search is displayed, use TAB and SHIFT+TAB to focus on the check-boxes inside the table, situated at the beginning of each row.
  2. Use SPACE to select or deselect check-boxes. By selecting a check-box you mark the corresponding row to be taken into account for command execution.
  3. When all the desired rows are marked properly, use TAB and SHIFT+TAB to locate the report toolbar.
  4. Use the left and right ARROW keys to navigate through the buttons of the toolbar.
  5. Once the focus is on the Command execution button, press SPACE or ENTER to display the list of available commands.
  6. Use TAB to focus the drop-down menu followed by the up and down ARROW keys to navigate between the different available commands. Press ENTER to execute a command.
  7. Use TAB and SHIFT+TAB to focus on the command dialog and to access any of its buttons. Press SPACE or ENTER to press a focus button.

To execute commands on search results with the keyboard and JAWS:

  1. When the result of a search is displayed, use the up and down ARROW keys to navigate through the table and to locate the check-box at the beginning of each line. Alternatively use the JAWS Virtual form fields dialog via JAWS+F5.
  2. Press SPACE or ENTER to select or deselect check-boxes.
  3. Once the desired rows are marked for command execution by selecting the associated check-box, use the up and down ARROW keys to locate the Perform action button in the report tool bar. Alternatively use JAWS Virtual form fields dialog via JAWS+F5.
  4. Press SPACE or ENTER to activate the list of available commands.
  5. Use the up and down ARROW keys to navigate through the menu items listed in the Perform action sub-menu. To trigger a menu item (command), press SPACE or ENTER.
  6. Once a command is triggered, the result execution message is read by the screen-reader. Use the up and down ARROW keys, to navigate in the dialog.

Access error notifications

You can access error notification with the keyboard only or with the keyboard and JAWS.

To access error notifications with the keyboard only:

  1. When an error or another type of notification occurs, a warning icon is displayed in the report toolbar. Use TAB and SHIFT+TAB to locate the report toolbar.
  2. Use the left and right ARROW keys to navigate through the buttons of the toolbar to locate the Messages button.
  3. Press SPACE or ENTER to display the message dialog with the latest notifications.
  4. Use TAB and SHIFT+TAB to focus the message dialog.
  5. Focus the Close dialog with TAB and SHIFT+TAB and press SPACE or ENTER to close the dialog Alternatively press ESC to close the message dialog.

To access error notifications with the keyboard and with the screen reader:

  1. When an error or another type of notification occurs in the system, the user is automatically alerted.
  2. The user can also open the message dialog using down or up ARROWS to locate the Message button from the right area menu and then press SPACE or ENTER. Alternatively use the JAWS Virtual form fields dialog via JAWS+F5.

Access last seen documents

You can access last seen documents with the keyboard only or with the keyboard and JAWS.

To access the last seen documents with the keyboard only:

  1. Use TAB and SHIFT+TAB to access the left menu area containing the user name. Once focused the menu area, use left and right ARROWS to focus on the user menu.
  2. When focused on the user name, press SPACE or ENTER to display the drop-down menu. Use the up and down ARROW keys to navigate between the different menu items.
  3. When the focus is on the Last seen documents option, use the right ARROW key to display the list of last seen documents.
  4. Use the up and down ARROW keys to navigate the list of last seen documents. Press SPACE or ENTER to display a report.
  5. Press ESC whenever you want to close the drop-down menu.

To access last seen documents with the keyboard and JAWS:

  1. Use the up and down ARROW keys to locate the user menu in the left menu area. Alternatively use the JAWS Virtual form fields dialog (JAWS+F5) and select Left menu area. Use up and down ARROW to locate the user menu.
  2. Press SPACE or ENTER to expand the user menu.
  3. Navigate with the down ARROW key to the Last seen docs sub-menu. Use the right ARROW key.
  4. Use the up and down ARROW keys to navigate the list of last seen documents. Press SPACE or ENTER to display a report from the list.

Customize reports

You can customize reports with the keyboard only with the keyboard and JAWS.

To customize reports using the keyboard only:

  1. When a report is displayed, use TAB and SHIFT+TAB to locate the report toolbar.
  2. Use the left and right ARROW keys to navigate through the buttons of the toolbar.
  3. Once the focus is on the Customize button, press SPACE or ENTER to display the filter dialog.
  4. In the Customize dialog, use TAB and SHIFT+TAB to navigate through the different elements.
  5. When the focus is on the tabs panel, use the left and right ARROW keys to switch between the tabs.
  6. When completing the different fields in the customization dialog:•Use up and down ARROW keys to select values in combo-boxes.
    • Use SPACE to select or deselect check-boxes
    • Use SPACE to trigger buttons (see for example, the add or delete sort buttons in the Sort tab)
    • Use left, right, up and down ARROW keys to navigate between the different chart type in the Chart picker (see the Charts tab)
  7. Use ESC to close the customization dialog or the chart picker or locate the close button of the dialog and press SPACE or ENTER.
  8. If you are displaying a customized report, in the toolbar the Delete customization button will be available. Use this button to delete the customization and reset the report to its default state.

To customize reports using the keyboard and JAWS:

  1. When a report is displayed, use the up and down ARROW keys to locate the Customize button in the report toolbar. Alternatively use JAWS+F3 to list the virtual HTML features, where you can locate the Buttons list, and within, the Customize button. Press SPACE or ENTER to open the customization dialog.
  2. Navigate in the customization window with the up and down ARROW keys. Alternatively you can use JAWS+F5 (virtual form fields) to navigate and access the different page elements. The structure of the customization window is the following:•Window title
    • Label with the report name
    • Tab panel, containing the following tabs: Design, Sort, Filters. Note that as there is a reduced number of chart types that are recommended in case of accessibility, the Charts tab is not available for the screen reader.
  3. If you want to work in a tab, press ENTER when your virtual focus is on the desired tab.
  4. Use up and down arrows to go through the different input fields.
  5. To apply your customizations, locate the OK button by using the up and down ARROW keys or JAWS+F5 and press SPACE or ENTER.
  6. To discard you current customization settings, locate the Close button by using the up and down ARROW keys or JAWS+F5 and press SPACE or ENTER. Alternatively you can press ESC.
  7. If you are displaying a customized report, in the toolbar the Delete customization button will be available. Use this button to delete the customization and reset the report to it's default state.

Recommendation As the Customize chart button in the toolbar opens the customization dialog focused on the Chart tab, it does not make sense to use it in case an accessibility-compliant report.

Access the Web Dashboard Help (User Guide)

You can access the Web Dashboard Help (User Guide) with the keyboard only or with the keyboard and JAWS.

To access Web Dashboard help with the keyboard only:

  1. Use TAB and SHIFT+TAB to navigate to the Help menu in the application header and press ENTER to display the drop-down menu.
  2. Use the up and down ARROW keys to navigate between the different menu option.
  3. Press SPACE or ENTER to activate the Help menu option.
  4. To close the drop-down menu, press ESC.

To access Web Dashboard help with the keyboard and JAWS:

  1. Use the up and down ARROW keys to locate the Help menu in the application header area. Alternatively use the JAWS Virtual form fields dialog (JAWS+F5).
  2. Once the virtual cursor is focused on the Help menu option, press SPACE or ENTER to open the user guide.
  3. Press SPACE or ENTER to display the menu dialog. Use the up and down ARROW keys to navigate between the different menu option.

Tips and tricks

JAWS shortcuts

Keyboard shortcut Description
X or SHIFT+X

Move from one check-box to another in the current form. This is especially useful when you select rows in search results for command execution.

JAWS+NUM PAD PLUS Route PC cursor to JAWS cursor.
JAWS+ESC Refresh the JAWS cursor.
JAWS+CTRL+E Lists text input fields.
JAWS+CTRL+C Lists the combo-boxes displayed on the screen.
JAWS+CTRL+B Lists the buttons displayed on the screen.
ALT+CTRL+UP ARROW Move to the previous cell in a column (for example, move up).
ALT+CTRL+NUMPAD 5 Reads information about the current table cell.
ALT+CTRL+DOWN ARROW Move to the next cell in a column (for example, move down).

Troubleshooting

If JAWS refuses to execute commands, perform a refresh with the following shortcut:
INSERT+ESC, followed by INSERT+NUM PAD PLUS to switch to JAWS cursor.

Related Links