Manage Accounts

Use the pages of the Accounts menu to create and manage login accounts for users, administrators and partners.

Note In order for login by email to function properly, all user accounts must be assigned unique email addresses. Additionally, the client password reset feature will not work if emails assigned to users accounts are not unique.

Accounts overview

An Axway SecureTransport account contains information about a user or an internal system that processes SecureTransport file transfers. SecureTransport supports two kinds of accounts: user and service.

User accounts

A user account is typically external to your enterprise. A user account consists of settings such as the account name, contact information, login information, subscription information (the applications this user account uses to process file transfers), transfer site information, and certificate information. User accounts connect to SecureTransport through subscriptions to one or more applications. For details, see User accounts.

Service accounts

A service account is typically used to represent processes on systems internal to your enterprise. It consists of settings, transfer site information and certificate information. Instead of subscribing to an application, however, a service account uses a connector to connect to one or more applications. For details, see Manage service accounts.

Subscriptions, transfer sites, and certificates

A subscription defines how files are submitted to and received from applications. For details, see Manage subscriptions.

A transfer site is a location such as a local folder or protocol server used by SecureTransport to pull data from or send data to during a transfer. For details, see Transfer sites.

A certificate can be one of three types: login, partner, or private. Each certificate type can be used by the account for different purposes. For details, see Manage login certificates.


An application is an instance of an application type. An application type is a workflow definition that is triggered by either data arrival or a scheduled event. An application is created when you configure an application type, name it and save it. For more information, see Applications.

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