SecureTransport 5.4 Administrator Guide Save PDF Selected topic Selected topic and subtopics All content Troubleshoot common problems The following topics discuss the most common issues that can occur when using SecureTransport. If you are still having issues after following the procedures in this topic, contact Axway Global Support for further assistance. For more information, see Get more help on page 1. Communication problems Servers do not start Cannot log in as a client FTP does not work through the firewall PeSIT file transfers fail over TLSv1 Legacy for certain ciphers - Provides how-to instructions for eliminating cipher problems with PeSIT file transfers from a MFT product to SecureTransport over TLSv1 Legacy. PeSIT file transfer from SecureTransport to another MFT product fail over TLSv1 Legacy for certain ciphers - Provides how-to instructions for eliminating cipher problems with PeSIT file transfers from SecureTransport to another MFT product over TLSv1 Legacy. Performance issues - Provides procedures for troubleshooting performance issues. Troubleshooting I/O problems - Provides a solution for the problem. Related Links
Troubleshoot common problems The following topics discuss the most common issues that can occur when using SecureTransport. If you are still having issues after following the procedures in this topic, contact Axway Global Support for further assistance. For more information, see Get more help on page 1. Communication problems Servers do not start Cannot log in as a client FTP does not work through the firewall PeSIT file transfers fail over TLSv1 Legacy for certain ciphers - Provides how-to instructions for eliminating cipher problems with PeSIT file transfers from a MFT product to SecureTransport over TLSv1 Legacy. PeSIT file transfer from SecureTransport to another MFT product fail over TLSv1 Legacy for certain ciphers - Provides how-to instructions for eliminating cipher problems with PeSIT file transfers from SecureTransport to another MFT product over TLSv1 Legacy. Performance issues - Provides procedures for troubleshooting performance issues. Troubleshooting I/O problems - Provides a solution for the problem.