SecureTransport 5.3.6 Administrator Guide Save PDF Selected topic Selected topic and subtopics All content Troubleshoot common problems The following topics discuss the most common issues that can occur when using SecureTransport. If you are still having issues after following the procedures in this topic, contact Axway Global Support for further assistance. For more information, see Get more help. Communication problems - Provides procedures for troubleshooting communication problems. Servers do not start - Provides procedures for troubleshooting servers not starting problems. Cannot log in as a client - Provides procedures for troubleshooting client log in problems. FTP does not work through the firewall - Provides procedures for troubleshooting FTP protocol firewall problems. PeSIT file transfer from Axway Transfer CFT to SecureTransport fail for certain ciphers - Provides how-to instructions for eliminating cipher problems with PeSIT file transfers from Axway Transfer CFT to SecureTransport. Performance issues - Provides procedures for troubleshooting performance issues. Related Links
Troubleshoot common problems The following topics discuss the most common issues that can occur when using SecureTransport. If you are still having issues after following the procedures in this topic, contact Axway Global Support for further assistance. For more information, see Get more help. Communication problems - Provides procedures for troubleshooting communication problems. Servers do not start - Provides procedures for troubleshooting servers not starting problems. Cannot log in as a client - Provides procedures for troubleshooting client log in problems. FTP does not work through the firewall - Provides procedures for troubleshooting FTP protocol firewall problems. PeSIT file transfer from Axway Transfer CFT to SecureTransport fail for certain ciphers - Provides how-to instructions for eliminating cipher problems with PeSIT file transfers from Axway Transfer CFT to SecureTransport. Performance issues - Provides procedures for troubleshooting performance issues.