Frequently asked questions

What does "uncategorized service" represent in the application dashboards?

This value represents the traffic recorded in transaction event logs where API Gateway recorded the value null in the Transaction.Leg[0].serviceName log field.

Investigations are needed on the API Gateway architecture to determine if such event logs are expected or if policies need updating (see Configure API Gateway). If there is no problem on the API Gateway configuration side, these event logs can possibly be filtered out by following Filter transactions in Prebuilt Dashboards.

What does "uncategorized method" represent in the application dashboards?

This value represents the traffic recorded in transaction event logs where API Gateway recorded the value null in the transaction.leg[0].operation log field.

Investigations are needed on the API Gateway architecture to determine if such event logs are expected or if policies need updating (see Configure API Gateway). If there is no problem on the API Gateway configuration side, these event logs can possibly be filtered out by following Filter transactions in Prebuilt Dashboards.

What does "uncategorized organization" and "Uncategorized Client Application" represent in the application dashboards?

This represents the traffic recorded in transaction event logs where API Gateway recorded no value in the transaction.ServiceContext[0].org and transaction.ServiceContext[0].app fields.

This is usually the case when API Gateway Manager is not configured over API Gateway. A possible workaround is detailed in Configure API Gateway.

How can you absorb old data?

Absorbing old data can be useful, for example in the case of a Proof of concept (POC), to absorb offline data that was recorded some time ago by an API Gateway.

With the default configuration provided in Install and configure Filebeat, Filebeat ignores files older than 24 hours. You must update the Filebeat configuration to allow forwarding of old records.

Old data absorption does not trigger instant recomputing. You must wait around 15 minutes or go to  DI > Security & Monitoring> Computing and flush the pending events for the changes to take effect.

Precomputings can be counter performing when absorbing old data. Disabling them might be a good option in a number of cases (for example, on a test and development platform, or in the case of a POC when absorbing offline data). This can be done in DI > Security & Monitoring > Precomputing.

Computing old data can take a long time when there is a high volume of data to process or the data is far away in the past.


 

 

 

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