About this guide

This guide describes how to install Datastore using the Axway Installer and how to upgrade Datastore to the latest version. It also covers:

Preparing and planning your installation – Describes what you should plan for deploying and configuring your system architecture, installing any prerequisite software, and configuring other components. Use the Worksheet while you plan.

Installing – Describes how to perform a complete install as well as apply a service pack using the Axway Installer. See Install Datastore.

Post installation – Provides instructions on how to check if the installation was successful and set up Datastore before the administrator can log on to the product for initial configuration. See Post-installation.

Migration– Involves a change in product versions, such as from 2.1 to 2.2. As part of this process, the existing configuration may need to be modified or updated to be compatible with the new version. For example, you may need to modify configuration files or the database schema. Because migration can be a complex process, organizations typically set up a migration project to study the new features and determine the impact on the existing configuration, and to plan for the changes across the various environments. See Migration.

Uninstallation – Describes how you can uninstall Datastore using the Axway Installer. See Uninstall.

Troubleshooting – Describes the different types of troubleshooting errors you can encounter during installation, upgrade and post-installation. See Troubleshooting.

Who should read this guide

This guide is intended for enterprise personnel involved in installing software and Axway Professional Services personnel. Familiarity with Axway products is recommended.

This guide presumes you have knowledge of:

  • Your company’s business processes and practices
  • Your company’s hardware, software, and IT policies
  • The Internet, including use of a browser

Others who may find parts of this guide useful include network or systems administrators and other technical or business users.

Datastore documentation set

The Axway documentation set includes the following documents:

  • Axway Supported Platforms
  • Lists the different operating systems, databases, browsers, and thick client platforms supported by each product in Axway.
  • Axway Interoperability Matrix
  • Provides product version and interoperability information for products used in an Axwayreference solution.
  • Axway DatabaseAdministrator Guide
  • Provides information on managing the Axway Database product.
  • AI Suite Concepts Guide
  • Provides conceptual information about this reference solution, as well as guidance on installing, configuring, and managing it.
  • Axway FAQ & TAQ
  • Contains a list of frequently-asked and tough-to-answer questions.

Datastore documentation set includes the following documents:

  • Datastore User Guide
  • Describes the conceptual aspects as well as how to configure and use Datastore.
  • Datastore Capacity Planning Guide
  • Provides information and general guidance you can use to plan your Datastore production deployment.
Note   A complete documentation set for each product is available on the Axway doc portal at docs.axway.com.

Support services

The Axway Global Support team provides worldwide 24 x 7 support for customers with active support agreements.

Email support@axway.com or visit Axway Sphere at support.axway.com.

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