Product logs

Use logs to monitor usage or diagnose problems for registered products. You can view the log for only one product at a time.

• See the Transfer CFT error messages documentation for the messages Transfer CFT generates and corrective actions when applicable.

View log

1. Click the name of a product on the Product List page to open its details page.
2. Click Logs on the right side of the page.
3. The log page is displayed where you can:
   • Click Refresh anytime to update the log entries.
   • Sort the entries by newest or oldest.
   • Filter the entries, saving filters for future use.

The following describes the log table columns.

Date/time

The server date and time of the log entry. Format: YYYY-MM-DD hh:mm:ss.

Level

Level of the log entry. Levels, from highest to lowest verbosity, are INFO, WARNING, ERROR, FATAL.

Code

Code associated with the log message.

Message

Actual log message.

Filter log

You can filter a log by one or multiple conditions. The filters you add are saved until deleted or the browser cache is cleared. You can, for example, filter by level, leave the page and return, and the displayed log entries are filtered by level.

Click Filter and select a filter type to add. You can add multiple filters.

Date/time

You can filter log entries by age in hours or generated within a date range.

Level

You can filter log entries by severity. This filtering provides cumulative verbosity. If you filter by Info level, Info messages and all message levels above the Info level are displayed. If you filter by Fatal level, only fatal log entries are displayed.

Pattern

You can filter log entries by full or partial codes or messages or both. This filtering is case sensitive.

Added filters are displayed at the top of the page. Click a filter to change it. Click the appropriate X icon to delete a single filter or to clear all filters.