Product statuses and operations

You can view the status of registered products and perform operations on them on the Product List page.

Statuses

The following statuses are displayed. Some special statuses apply only to products running in a cluster of multiple nodes.

Status	Product	Description
Registering	Transfer CFT SecureTransport	Displayed when the system is registering with Central Governance.
Registered in error	Transfer CFT SecureTransport	Displayed when the system failed to register with Central Governance.
Ready to register	Transfer CFT SecureTransport	Displayed when the product connects to Central Governance for the first time and Registration approval is enabled. The product must be approved from the product detail page before the registration process starts.
In progress	Transfer CFT	Product cluster only: At least one node is starting and one node is stopping.
Started	Transfer CFT SecureTransport	Displayed when the system has started successfully. If a product cluster: All nodes are started.
Starting	Transfer CFT	Displayed from the time a start command occurs to the time the system returns a status, or until a timeout. If a product cluster: At least one node is starting.
Partially started	Transfer CFT	Product cluster only: At least one node is stopped and at least one node is started.
Stopped	Transfer CFT	Displayed when the system has stopped successfully. If a product cluster: Indicates all nodes are stopped.
Stopped in error	Transfer CFT	Displayed for a system in an abnormal state when it failed to stop or crashed. This status is always associated with an error message. If a product cluster: At least one node is stopped in error.
Stopping	Transfer CFT	Displayed from the time a stop command occurs to the time the system returns a status, or until a timeout. If a product cluster: At least one node is stopping.
Unreachable	Transfer CFT SecureTransport	Displayed when Central Governance cannot get the status of the system. This can occur if network issues prevent communication. This status is always associated with an error message.

Operations

You can perform the following operations on products The user interface only allows you to perform operations compatible with the product status.

Note

Central Governance cannot start or stop registered SecureTransports.

Operation	Description
Start	Starts the product.
Stop	Stops the product normally. A normal stop waits for transfers to complete and then stops the product.
Quick stop	A quick stop places all transfers in progress in ready status and then stops the product. Transfers resume when the product is restarted.
Force stop	A force stop aborts the transfers in progress and then stops the product. When the system is restarted, pending transfers are resumed, but aborted transfers remain aborted.
Restart	Restarts a product that is started.
Remove	Removes a product from Central Governance. This can be performed on a system that is in any state, except registering. It removes all information related to the system from Central Governance, but has no effect on the system's status.

Transfer CFT status monitoring

Central Governance monitors the status of registered Transfer CFTs through heartbeats.

Transfer CFT and its Copilot send heartbeats via the persistent mutually authenticated connection with Central Governance. The default interval for both to send heartbeats is every 10 minutes.

Transfer CFT has a status of unreachable in the Central Governance user interface when:

• Neither Transfer CFT or its Copilot have sent heartbeats for longer than the specified interval.
• or
• Transfer CFT sends a heartbeat that reports a stopped status for its Copilot.

SecureTransport status monitoring

Central Governance monitors the status of registered SecureTransports by monitoring the agents of the products.