Icons on search results page

Icons might appear next to some messages on the search results page. These are:

Icon

Description

 

Icon indicating that the routing ID does not agree with the party profile configuruation.

Indicates the routing ID does not agree with the party profile configuration. This icon can appear in the From ID and To ID columns, if the columns are selected for search results and if conditions warrant displaying the symbol.

When you move the cursor over the icon a message appears: “Routing ID does not correspond to the receiver” or “Routing ID does not correspond to the sender.”

If the icon appears next to From ID, the routing ID does not belong to the partner who sent the message. If the icon appears next to To ID, the routing ID does not belong to the community that received the message.

Icon indicating that the message was rerouted.

Indicates a message was re-routed.

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