Troubleshoot KPS error messages

This appendix describes KPS error messages, and explains how to resolve them.

All platforms

This section explains how to troubleshoot KPS errors on all platforms:

All host polls marked down

This error means that the API Gateway client cannot connect to the Cassandra server.

To resolve this issue, perform the following steps:

  • Check that all ports and addresses are correct in cassandra.yaml to verify that the endpoints are what you expect.
  • Enable Cassandra debug logging.
  • Contact your network administrator

For more details on Cassandra configuration, see Install an Apache Cassandra database in the API Gateway Installation Guide.

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