Introduction to Mappings

What are Mappings?

Mappings provide a common API wrapper around multiple vendor endpoints that represent the same class of data: for example, /Contacts. Mappings provide a one-to-many coding experience for developers. You code against a common API, and we take care of the plumbing of routing and mapping your requests to several different REST, SOAP, SDK, and DB driven endpoints.

Mappings put your data models at the center of your application ecosystem and enable you to manage the data you care about in the structure that is best for your application or business.

Mappings provide a canonicalized view of your data objects while eliminating the need for point-to-point mapping of data to every new application. Our Mappings leverage enriched API models to make it easier to map from your defined resources to the endpoints you require.

In the illustration below, /myCompany is a RESTful resource containing fields that are mapped to similar fields at each connector. Instead of mapping point-to-point, you map to the single Mapping. In some cases, you don't have to map fields at all by using one of our prebuilt resources.

After mapping the mapping to connectors, we'll transform the connector resources to a consistent request and response payload. You can also transform payload types and values. For example, one system may use High, Medium, and Low, while another uses 1, 2, or 3 to denote severity level.

Types of Mappings

You'll encounter two types of Mappings: templated resources and resources that you have either built yourself or customized based on a prebuilt resource. Prebuilt resources provide a template for common mappings to elements. You can clone the prebuilt resources to customize them for your needs, adding or removing connectors, fields, and mappings. Templated resources include:

  • /contacts mapped to HubSpot CRM, Hubspot Marketing, Netsuite CRM 2016 Release 1, Bullhorn, SugarCRM, Salesforce Sales Cloud, and Oracle Eloqua.
  • /leads mapped to Salesforce Sales Cloud, Marketo, HubSpot CRM, and SugarCRM.
  • /companies mapped to HubSpot CRM, Salesforce Sales Cloud, Oracle Eloqua, Microsoft Dynamics CRM, Hubspot Marketing, and SugarCRM.

Understanding Levels

You define and map fields in mapping within a hierarchy that includes four levels: system, organization, account, and instance. Only prebuilt resources have fields and mappings at the system level. When you clone a prebuilt resource, the fields become mapped at the account level. Only users at the organization level or account level can create or clone mappings, while users at other levels can configure the mapping for specific transformations.

  • The system level is the highest and reserved for prebuilt resources.
  • The organization is the highest level available to users. A mapping built at this level represents default mappings for all accounts within your organization.
  • The account is the next highest level. Accounts typically represent your customers. Transformations at the account level are shared by all users associated with a specific account.
  • The instance is the most granular level. Transformations that you or other users create at this level apply only to a specific connector instance.


To help you understand mappings, review the definitions in this section.

  • Mapping - A custom object, such as a contact, employee, or product that represents the source of truth for how your company views data about that object. Fields within the object are mapped to similar objects at API providers, enabling you to create integrations to the custom object.
  • Normalize - Relates to transforming information from vendors to a common language within Axway AMPLIFY. Concerning mappings, normalization is the transformation of related fields and objects in multiple connector resources to a single definition of the field or object within a mapping.
  • Field - Data within a resource. Fields mapped between the mapping and a connector instance result in a transformation of the connector fields.
  • Map - The process of associating objects within a vendor's resource to objects in mapping so the vendor objects can be transformed.
  • Resource - An object or entity that can be accessed via a URI request. Similar resources, such as Accounts, Contacts, and Customers, appear in multiple APIs. Mappings at Axway AMPLIFY normalize these varied resources.
  • Transformation - The result of mapping an API provider resource to a mapping.
  • Connector instance resource - The resources available to the connector instance through its API. You map the data from the connector instance resources to the data in your mapping to create a transformation.

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