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Error messages

When an unexpected conditions occurs, error messages are displayed. Use this reference to better understand the content of the messages and possible corrective actions.

If the error message is not detailed enough to help you resolve your problem, contact Axway support.

Error Types

CLI - These messages display on the command line

API - These messages display in the API tool

Postman - These messages display in the Postman application and are JSON file issues

CLI Init

Message Meaning
No credentials found, please login: amplify auth login User has either not registered or logged into the platform
Found account, but access is expired. Please login again: amplify auth login User is registered, but their platform session has expired
The service name concatenated with the service version exceeds the file name length of 249 User entered in a service name and a service version that exceeds 249 characters in length when concatenated
Service name contains a character other than ASCII alphanumerics, ".", "_", and "-"' User entered in a service name that contains alphanumerics not ".", "_", or "-"
Service name cannot be a single character of ".", "..", "_", or "-"' User entered an invalid character of ".", "_", "-", or ".."
Could not perform operation to use directory <user entered directory>. Please verify user permissions User tried to create a directory that they do not have permissions to create
Could not perform operation to download user configuration file. Please verify user permissions User does not have permissions to perform a copy operation to the directory they entered
Could not extract users configuration tgz file. Check user permissions User does not have permissions to perform a file extraction operation to the directory they entered
<user entered directory> is read-only User does not have permissions to access the tgz configuration file
Could not locate the appropriate configuration template file

tgz configuration file is missing.

Note This is not user error. This is a configuration error from installing AMPLIFY Choreography

CLI APIKey service accounts

List by ID Message Meaning
Unable to list service account. [Error Code 9103] - Failed to get ServiceAccount[id: NNNNNNN]: Object not found The service account ID was not found
Delete by ID Message Meaning
Unable to delete service account. [Error Code 9103] - Failed to get ServiceAccount[id: NNNNNNN]: Object not found The service account ID was not found
Unable to delete service account. service account in use The service account is in use by an event client

CLI Choreography

List Choreography Message Meaning
Command failed with HTTP status code <status.code> - <statusMessage> User could not reach the end point to get choreographies
No choreographies found User has no choreographies
Delete Choreography Message Meaning
Command failed with HTTP status code <status.code> - <statusMessage> User could not reach the end point to delete choreography
Add Choreography Message Meaning
Choreography file is not formatted correctly. Pre-processing on save/update failed : stepChains field is empty User’s choreography JSON file either does not contain any steps or the format of the step chain is incorrect
Choreography could not be added. There is an undefined service in the JSON file. Please check all "serviceName" keys User’s choreography JSON file either has missing "serviceName" keys or the key "serviceName" is not correct. The tag “serviceName” is case sensitive
Choreography could not be added. No services have been registered User’s choreography JSON file has no services registered
Choreography could not be added. Service <serviceName>, version <serviceVersion> has not been registered User’s choreography JSON has services configured; however, those services have not been registered
Choreography could not be added. Please verify that choreography name does not have spaces The JSON file contains a choroeography name with spaces

CLI Step

List Steps Message Meaning
Command failed with HTTP status code <status.code> - <statusMessage> User could not get reach the end point get steps
No steps found There are no steps found for the user

CLI Webhook

Add Webhook Client Message Meaning
Unable to add webhook event client. Event client URL already exists User entered an event client name that already exists
Unable to add webhook event client. [Error Code 9008] - Invalid service account id User entered an invalid service account ID
Unable to add webhook event client. Event client URL already exists User entered a URL that already exists
Please enter a valid webhook event client URL The URL syntax is incorrect
List Webhook Client Message Meaning
[Error Code 9103] - Failed to get EventClient[id: NNNNNN]: Object not found The webhook client could not be found
Update Webhook Client Message Meaning
Failed to update eventClient -2903485. The event client id was not found The webhook client does not exist
Unable to add webhook event client. Event client URL already exists User entered the name of a webhook client that already exists
Unable to add webhook event client. [Error Code 9008] - Invalid service account id User entered an invalid service account ID
Unable to add webhook event client. Event client URL already exists User entered a URL that already exists
Enter a valid webhook event client URL. Press enter to bypass The URL syntax is incorrect
Delete Webhook Client Message Meaning
Missing option --id=<id> for delete command User did not enter an ID
Unable to delete webhook event client. [Error Code 9103] - Failed to get EventClient[id: NNNNNN]: Object not found The webhook client ID could not be found

API

Steps Message Meaning
User <tenantID> has not been provisioned User is trying to call API with a tenantID that has not been provisioned. User needs to provision tenantID
Missing name param User’s JSON body does not contain a name parameter
Choreography Message Meaning
No choreography found User used API to get choreography by name, but nothing returned
Pre-processing on save/update failed: syntax of json body is invalid. Please verify that your json body is not an array of choreographies User’s JSON body could not be unmarshalled. Verify syntax of the JSON body
Pre-processing on save/update failed: name field is empty User’s JSON body does not contain a choreography name
Pre-processing on save/update failed: stepChain field is empty User’s JSON body does not contain any stepChains. The tag "serviceName" is case sensitive
User <tenantID> has not been provisioned User is trying to call API with a tenantID that has not been provisioned. User must provision tenantID

Postman

Add Choreography Message Meaning
Pre-processing on save/update failed: syntax of json body is invalid. Please verify that your json body is not an array of choreographies Syntax of JSON body is invalid. Specifically, you cannot have an array of choreographies
Pre-processing on save/update failed: name field is empty choreographyName value is blank
Pre-processing on save/update failed: name field contains space choreographyName value contains spaces
Pre-processing on save/update failed: stepChains field is empty stepChain(s) (business services) values are not configured
Pre-processing on save/update failed: serviceName field is empty stepChain value is there but serviceName value is empty
Add Step Message Meaning
Pre-processing on save/update failed: name field is empty serviceName (business service) value is empty
Pre-processing on save/update failed: type field must be 'NATIVE', or 'AGGREGATION' stepType value is neither NATIVE nor AGGREGATION
Add Webhook Event Client Message Meaning
Pre-processing on save/update failed: name field is empty Webhook event client name is empty
Event client name already exists Webhook event client name already exists
Event client URL already exists Webhook event client URL already exists

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